Helpdesk
Are you an early-career junior computer technician looking for a job with maximum flexibility? Would you like to work for the largest network of optical professionals in Canada? You are conscientious, always offer an unparalleled service to users and are looking for a company in which you can evolve? If so, this opportunity is for you!
...
Advantages
Why do you want to get this job as a helpdesk?
•Group insurance
•Competitive salary and bonus
•REER
•Corporate Discount
•Personal days
•Very high flexibility from home
•Possible internal evolution
Responsibilities
As a helpdesk agent, you will be responsible for:
•Offer remote support, by phone and email, to the company's users
•Diagnose and resolve Level 1 issues at the infrastructure level
•Install, configure, maintain, and enhance workstations, printers, and other peripherals
•Collaborate on Help Desk projects and tasks
•Keeping the knowledge bank up to date
Qualifications
To excel in this position, you will need to possess the following skills:
•AEC or DEP in Computer Science, or equivalent
•Relevant experience in customer service and/or IT support
•Knowledge of Office Suite, Active Directory and M365
•Knowledge of network principles (TCP/IP, VPN, etc.)
•Customer service oriented
•Bilingual (French and English impeccable both orally and in writing)
Summary
You don't want to miss this opportunity, don't wait any longer and apply for the position of Heldesk. You are a graduate in computer science and looking to validate your internship, welcome! You can send us your CV to the following address: isabelle.gauthier@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Helpdesk
Are you an early-career junior computer technician looking for a job with maximum flexibility? Would you like to work for the largest network of optical professionals in Canada? You are conscientious, always offer an unparalleled service to users and are looking for a company in which you can evolve? If so, this opportunity is for you!
Advantages
Why do you want to get this job as a helpdesk?
•Group insurance
•Competitive salary and bonus
•REER
•Corporate Discount
•Personal days
•Very high flexibility from home
•Possible internal evolution
Responsibilities
As a helpdesk agent, you will be responsible for:
•Offer remote support, by phone and email, to the company's users
•Diagnose and resolve Level 1 issues at the infrastructure level
•Install, configure, maintain, and enhance workstations, printers, and other peripherals
•Collaborate on Help Desk projects and tasks
•Keeping the knowledge bank up to date
Qualifications
To excel in this position, you will need to possess the following skills:
•AEC or DEP in Computer Science, or equivalent
...
•Relevant experience in customer service and/or IT support
•Knowledge of Office Suite, Active Directory and M365
•Knowledge of network principles (TCP/IP, VPN, etc.)
•Customer service oriented
•Bilingual (French and English impeccable both orally and in writing)
Summary
You don't want to miss this opportunity, don't wait any longer and apply for the position of Heldesk. You are a graduate in computer science and looking to validate your internship, welcome! You can send us your CV to the following address: isabelle.gauthier@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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