HP Tech Coordinator

Advantages
- Hybrid Environment
- 6-month contract
- Chance of extension for the right candidate

Responsibilities
Provides coordination support for meetings with external vendors, such as booking meeting rooms, taking minutes, and completing post-meeting tasks.
• Manages and maintains tools and toolkits to assist partner organizations in assessing their IT environments.
• Identifies internal resources that can benefit the non-profit (NP) and co-op housing sector and manages applicable projects.
• Collects relevant data and prepares documents and summaries for review, analysis, and recommendation by the Director and/or CIO.
• Assists with organizing events to deliver the training plan, including logistics coordination, venue arrangements, and material preparation.
• Conducts research and evaluates new technologies, develops proposals for purchase, and coordinates the procurement process to provide goods and services to Housing Providers.
• Researches and reviews consultants and vendors for non-profit societies to expand the current roster list.
• Capable of wiping and resetting devices to factory settings for deployment in the sector.
• Generates and documents Dynamics cases on behalf of HP Tech.
• Aids in delivering group training, both in person and remotely.
• Proactively monitors HP Tech inbox and team requests.
• Documents current procedures and policies.
• Collaborates with non-profit societies to ensure that PartnerHub elements are accurate and timely.
• Manages inventory of computer hardware and software assets.

Qualifications
Essential qualifications:
• Proficient computer skills and expertise in Microsoft 365 Suite
• Exceptional written and verbal communication abilities, with a proven track record of collaborating effectively with cross-functional teams
• Results-oriented with excellent people and time management skills, highly organized, motivated, and goal-driven
• Ability to build strong relationships with colleagues, other internal departments, and vendors

Desirable qualifications:
• Prior experience in creating training materials and conducting live sessions
• Familiarity with Articulate 360 and RISE, including the ability to create and modify video modules
• Experience in the public sector will be given preference.

Summary
The position involves screening requests received by the team and assisting with the coordination of follow-up steps, such as scheduling virtual meetings, liaising with third-party vendors, and alerting the VP of IMT. The role also assists in addressing one of the areas of feedback requested from non-profits as part of an internal program called PartnerHub, including developing recommendations, creating training packages, and outlining best practices. In addition, the position oversees training programs, arranges educational events for NPs, and supports internal activities for the HP Tech team.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.