Are you looking for an exciting new opportunity to show off your customer opportunity for you at the heart of downtown Montreal !
Our client in the international aviation industry is seeking a motivated, dynamic candidate, who is passionate for the aviation industry and holds experience as a
customer service specialist and Excel expert ?
...
Salary: $22-23,45 /hour
Availability to work: Monday to Friday, 40 hours per week
8 Month Contract
Hybrid Schedule : 2 days in Office / 3 days work from home
Start Date : April 1st, 2023
Industry: aviation and travel
Advantages
Why would you like to work as a B2B Customer Care Specialist /Operatoins:
- Professional environment
- Easy access with public transportation, close to Metro station
-Work for an international company
-Contract with the possibility of extension and career opportunities
Responsibilities
What are the main responsibilities of B2B Customer Care Specialist /Operations in Montreal looks like:
-Build and manage relationship with international corporate clients
- Communicate with B2B clients to provide assistance on their accounts
-Ensure all customer action are covered and documented, validated, account details archived with accuracy and timely manner.
Qualifications
What are we looking for this role as B2B Customer Care Specialist / Operations ?
- 3+ years of experience in customer service environment utilizing various channels (Phone, Chat, CRM System)
- Experience with Excel (Advanced Level) is required
-Corporate experience in a call center environment
-Excellent analytical and problem-solving skills
-Excellent customer service skills and high level of professionalism
- Bilingualism is a asset English+ Spanish
- Experience is Finance filed is an asset
Summary
Hybrid Bilingual Customer Care Specialist / Operations - Downtown Montreal
Salary: $22-23,45 /hour
Availability to work: Monday to Friday, 40 hours per week
8 Month Contract
Hybrid Schedule : 2 days in Office / 3 days work from home
Start Date : April 1st, 2023
Industry: aviation and travel
If you are interested in this position, contact us by sending your cv
with the object : “B2B Customer Service Specialist /Operations ”
jessica.yelozbek@randstad.ca
Good to know you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking for an exciting new opportunity to show off your customer opportunity for you at the heart of downtown Montreal !
Our client in the international aviation industry is seeking a motivated, dynamic candidate, who is passionate for the aviation industry and holds experience as a
customer service specialist and Excel expert ?
Salary: $22-23,45 /hour
Availability to work: Monday to Friday, 40 hours per week
8 Month Contract
Hybrid Schedule : 2 days in Office / 3 days work from home
Start Date : April 1st, 2023
Industry: aviation and travel
Advantages
Why would you like to work as a B2B Customer Care Specialist /Operatoins:
- Professional environment
- Easy access with public transportation, close to Metro station
-Work for an international company
-Contract with the possibility of extension and career opportunities
Responsibilities
What are the main responsibilities of B2B Customer Care Specialist /Operations in Montreal looks like:
-Build and manage relationship with international corporate clients
- Communicate with B2B clients to provide assistance on their accounts
...
-Ensure all customer action are covered and documented, validated, account details archived with accuracy and timely manner.
Qualifications
What are we looking for this role as B2B Customer Care Specialist / Operations ?
- 3+ years of experience in customer service environment utilizing various channels (Phone, Chat, CRM System)
- Experience with Excel (Advanced Level) is required
-Corporate experience in a call center environment
-Excellent analytical and problem-solving skills
-Excellent customer service skills and high level of professionalism
- Bilingualism is a asset English+ Spanish
- Experience is Finance filed is an asset
Summary
Hybrid Bilingual Customer Care Specialist / Operations - Downtown Montreal
Salary: $22-23,45 /hour
Availability to work: Monday to Friday, 40 hours per week
8 Month Contract
Hybrid Schedule : 2 days in Office / 3 days work from home
Start Date : April 1st, 2023
Industry: aviation and travel
If you are interested in this position, contact us by sending your cv
with the object : “B2B Customer Service Specialist /Operations ”
jessica.yelozbek@randstad.ca
Good to know you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
