inside sales representative - dorval, Dorval

randstad canada
job type
$ 55,000 - $ 85,000 per year
apply now

job details

dorval, québec
administrative support
job type
$ 55,000 - $ 85,000 per year
reference number
randstad canada
apply now

job description

We are currently looking for an inside sales representative for one of of the largest suppliers of specialty steel, alloy piping and instrumentation products in Canada.

General Responsibilities:
As an integral member of the team, the Technical Sales Representative is a part of the Inside Sales
Department. They are responsible for selling products or services to reach business targets through excellent
telephone sales and communications skills using a courteous and knowledgeable approach. The Technical
Sales Representative will also develop revenue generation through the creation of sales leads, initiation of
prospect calls, and establishment of ongoing rapport with existing and potential customers leading to future

Technical Sales Representative Overview:
- Accurately process customer transactions such as orders, quotes, returns or concerns.
- Generate new and repeat sales by providing accurate product and technical information in a timely
- Increase sales and average order size by means of cross-selling and up-selling to increase customer
satisfaction and improve transaction profitability.
- Present price, credit and terms in accordance with standard procedures and customer’s profitability
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
- Setup and maintain customer files; fill requests for catalogues, information or samples.
- Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
- Communicate to the purchasing department unexpected increases or decreases in demand for products.
- Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in
the format required.
- Adhere to Quality, Health and Safety requirements, company policies, ISO standards and directives.
Minimum Requirements:
- Demonstrate success meeting sales goals and growing sales.
- Customer service attitude.
- Demonstrate understanding and application of effective selling strategies/techniques and success
growing sales and meeting goals.
- Strong knowledge of sales operations including logistics, carriers, policies, procedures and product.
- Sound understanding of risk management.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Effective listening, communication (verbal and written), negotiation and phone skills.

- Monday - Friday 8AM-5PM
- Full medical and dental benefits 100% paid by employer
- Ability to work from home for the time being with given circumstances with Covid-19
- Salary 55,000$-80,000$ (Based on experience)

- Capable of following written and verbal instructions and procedures.
- Must be perfectly bilingual (written and spoken English/French)
- Experience and knowledge of the industry in Valves, Pipes, Stainless Steel required
- At least 5 years of experience in Inside Sales
- Someone who has good attention to detail
- Able to read, analyze and interpret numbers and perform business math (basic algebra, compute rate,
ratio, etc.)
- Strong computer skills with knowledge of Microsoft Office Suite and customer relationship management
- Results driven attitude.
- High level of integrity, confidentially, and accountability.
- Exceptional problem-solving and analytical abilities in a fast paced environment.

If interested in this role or know someone who would be a good fit please send your resume to or or or


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.