Your challenge!Reporting to the Sales Manager, the Inside Sales Representative’s mission is to deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on: new customer acquisition and stability through lead qualification; inbound lead follow-up and outbound cold calling and emails; existing customer account man
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agement through understanding customer needs; connecting with customers remotely to maintain strong relationships and pitch value-creating ideas; and developing and executing account plans to deliver growth and margin. Thus, this role create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work closely with Marketing, Customer Service, Design, and Finance teams.Individual responsibilities
Accountable
Maintain and grow revenues for their accounts
Support contract creation and negotiation for their accounts
Grow the customer portfolio
Responsible
Achieve sales revenues and objectives
Qualify the leads aligned to our strategy and business rules
Maintain excellent client relationships and ensuring customer satisfaction with the use of digital tools
Develop and manage account plans for smaller regional accounts according to established guidelines (revenue targets)
Provide detailed and accurate sales forecasting to team
Facilitating integration and ensuring coherent customer approach among Cascades SBUs
Building and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)
Use and update the CRM
Manage mostly C and D customers
Experiences and strengths
Self-driven person with the ability to communicate effectively
Deep understanding of Cascades products and services offerings in your area
Ability to research accounts and identify key players with digital tools
Customer focus with the ability to identify customers' needs, issues, interests
Ability to analyze competitive activities and potential for new products and services
Ability to adapt quickly and high level of flexibility to be able to cover accounts from various markets
Ability to work with various levels of management, including the executive level.
Core competencies defined for this jobPlanning and organizingClient-focusPerseveranceInitiativeActive listeningAutonomy
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Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.
About Cascades
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 80 operating units located in North America.