job details
Change of season change of career? Summer is coming and you feel it's time for some change?
Are you passionate about customer service and would like to work in the insurance industry? Are you bilingual?
One of the leading Canadian insurance companies that provide car, home, and auto insurance directly to customers is currently looking for candidates to join their dynamic team!
Position: BILINGUAL Sales and Customer Service agent
Salary: 24.34$/Hr
Workplace: Anjou, Quebec, Ottawa, or 100% telecommuting if you live more than 115km from the offices.
Schedule:
Monday to Friday (40h/week) from 11 a.m. to 8 p.m. with an evening bonus and in rotation (one Saturday out of four from 8 a.m. to 4 p.m.)
OR
Monday to Friday: 3/2 schedule (3 evening shifts and 2 day shifts) with an evening bonus and in rotation (one Saturday out of four from 8 a.m. to 4 p.m.)
Start date: August 22nd, 2022
Training: 3 months of training and 3 exams to pass for the AMF certification
Advantages
This position offers you :
- Competitive salary, fantastic perks, and flexible benefits
- Full range of benefits from day one
- Permanent position
- Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
- 3 weeks of vacation
- 4 days of mobile days off
- Benefits program as of day one
Responsibilities
Duties of this position:
- Respond to customer inquiries about insurance products.
- Problem solving
- Ongoing training on new products
- Adhere to quality assurance measures such as call tracking and customer survey feedback to ensure quality of service provided.
- Compliance with KPIs
Qualifications
Qualifications required for this position:
- Post-secondary degree
- Bilingualism
- Call center experience
- Numerical proficiency, ability to navigate new software
- Problem-solving mode
- You will receive paid professional classroom training and materials to prepare you to write the three mandatory AMF (Autorité des marchés financiers) personal lines exams. Additional requirements such as maintaining your annual AMF license and obtaining licenses in other provinces in personal lines will be required.
- Enjoy structure and Learning
Summary
How to apply:
This position will not be available for long! Interviews will be held soon.
If you or someone you know is interested in this opportunity, please apply by sending your updated resume to melissa.bertrand@randstad.ca and add the subject line: "Insurance Agent".
We look forward to speaking with you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Change of season change of career? Summer is coming and you feel it's time for some change?
Are you passionate about customer service and would like to work in the insurance industry? Are you bilingual?
One of the leading Canadian insurance companies that provide car, home, and auto insurance directly to customers is currently looking for candidates to join their dynamic team!
Position: BILINGUAL Sales and Customer Service agent
Salary: 24.34$/Hr
Workplace: Anjou, Quebec, Ottawa, or 100% telecommuting if you live more than 115km from the offices.
Schedule:
Monday to Friday (40h/week) from 11 a.m. to 8 p.m. with an evening bonus and in rotation (one Saturday out of four from 8 a.m. to 4 p.m.)
OR
Monday to Friday: 3/2 schedule (3 evening shifts and 2 day shifts) with an evening bonus and in rotation (one Saturday out of four from 8 a.m. to 4 p.m.)
Start date: August 22nd, 2022
Training: 3 months of training and 3 exams to pass for the AMF certification
Advantages
This position offers you :
- Competitive salary, fantastic perks, and flexible benefits
- Full range of benefits from day one
- Permanent position
- Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
- 3 weeks of vacation
- 4 days of mobile days off
- Benefits program as of day one
Responsibilities
Duties of this position:
- Respond to customer inquiries about insurance products.
- Problem solving
- Ongoing training on new products
- Adhere to quality assurance measures such as call tracking and customer survey feedback to ensure quality of service provided.
- Compliance with KPIs
Qualifications
Qualifications required for this position:
- Post-secondary degree
- Bilingualism
- Call center experience
- Numerical proficiency, ability to navigate new software
- Problem-solving mode
- You will receive paid professional classroom training and materials to prepare you to write the three mandatory AMF (Autorité des marchés financiers) personal lines exams. Additional requirements such as maintaining your annual AMF license and obtaining licenses in other provinces in personal lines will be required.
- Enjoy structure and Learning
Summary
How to apply:
This position will not be available for long! Interviews will be held soon.
If you or someone you know is interested in this opportunity, please apply by sending your updated resume to melissa.bertrand@randstad.ca and add the subject line: "Insurance Agent".
We look forward to speaking with you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.