Are you an Insurance professional with experience in either a brokerage or an Insurance provider, looking for a new permanent opportunity? Are you looking to get your foot in the door of an amazing Insurance brokerage, with immense growth opportunities, competitive salary, great benefits and vacation package? Would you like to work in the heart of downtown Toronto? If the answer to any of the above is YES! We have the position for you!We're looking for an experienced Assistant Account Manager for the "Group Insurance" team, of a mid-sized, very successful Insurance brokerage located near Union Station, on a permanent basis with a competitive salary, benefits, and 3 weeks paid vacation. We are looking to have someone start as soon as possible. You'd be supporting Account Managers with insurance policies including but not limited to Professional Liability, Commercial General Liability, Cyber Liability, and more! The company has a collaborative, inclusive, team-oriented culture, invested in the growth of its employees. This is a very successful, and tenured organization, with a beautiful office right in the heart of downtown, Toronto. ADVANTAGESWhat's in it for YOU:• Permanent opportunity with a competitive salary of $45,000-$50,000• Great benefits (from the first day, no probation period for benefits), 3 weeks vacation• Gaining experience working for a leader in the Insurance Brokerage space• Immense growth opportunities - natural growth would be into an Account Manager or Account Executive role• Great work/life balance - 8-4 or 9-5 schedule• Downtown location - steps away from Union Station, downtown Toronto. RESPONSIBILITIESWhat YOU will be doing as an Assistant Account Manager:• Assisting members of association clients and account managers with various policy-related administrative tasks such as processing and reviewing applications, handling renewals, endorsements changes, and cancellations. • Providing exceptional customer service while fulfilling various requests received from clients over phone and email.• Uploading client information through the Broker Management System or through company portals• Handling various letters for Account Managers/Account Executives including claims payments• Acting as a liaison between the client and insurers, following up on missing information, discussing underwriting concerns, and providing sound underwriting advice.• Invoicing, collecting payments, and reconciling accounts• Updating and maintaining bordereaux (excel spreadsheets)QUALIFICATIONSWhat YOU bring to the table: •1 - 4 years of administrative support experience at an insurance company, brokerage experience strongly preferred. • Experience in an insurance brokerage as a TSR, Technical Assistant, Associate Account Manager or Administrative Assistant strongly preferred. • Underwriting exposure is an asset• Exposure to Commercial or Group Insurance is a great asset• Proficiency in MS Office suite, and working with computers/various software comfortably, preferably SIG, or other brokerage management systems• College Diploma or University Degree required • Customer service-oriented personality• Excellent organizational, time-management and prioritization skills• Ability to work independently and in a fast-paced team environment • Great attention to detail in all that you do• Willingness to learn and grow within your role• Positive attitude with the flexibility to support the team with any needs that come up • Great team player!SUMMARYIf you are interested please send your updated resume to email@example.com.Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract positions such as: Reception, Administrative Assistant, Executive Assistance, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales. If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for!