Insurance Underwriter (Personal Lines) - Markham

Are you a bilingual (French and English) confident team player who has worked in an office environment for 2-3 years, looking to join a great team? Are you someone who's looking for a job with greater responsibility, respect, and knowledge? Are you someone with exceptional service skills, quick learning skills, excellent time management skills,? If yes, then we have just the right role for you. We are looking for an amazing bilingual professional with a background in customer service and administration for one of our clients located in the heart of downtown Toronto. Our client who are leaders in professional education and career development is looking for a Bilingual Member Services Specialist for an 12-month contract that a salary of $40,000-$45,000 (prorated). ADVANTAGES- An annual salary of $40,000 - 45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending - Work from home, Monday to Friday- Opportunity to be part of a tight-knit and supportive teamRESPONSIBILITIES- Responsible for responding to incoming queries via telephone and email for members - Answer queries related to membership and course registration/offering, licensing, national examinations - To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience. - Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks - Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)QUALIFICATIONS- Fluent in French & English with strong verbal and written communication skills - Experience in Insurance and previous Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure. - Completed post-secondary degree- Experience working in an educational or post-secondary institution is an asset SUMMARYIf this sounds like you, we invite you to apply for this position right away. We thank all those who apply but please note only qualified candidates would be contacted.Best,Danielle, Dassler, NormaPhone Number:416.861.1060Fax Number:416.861.1061

Are you an Insurance professional with experience in either a brokerage or an Insurance provider, looking for a new permanent opportunity? Are you looking to get your foot in the door of an amazing Insurance brokerage, with immense growth opportunities, competitive salary, great benefits and vacation package? Would you like to work in the heart of downtown Toronto? If the answer to any of the above is YES! We have the position for you!We're looking for an experienced Assistant Account Manager for the "Group Insurance" team, of a mid-sized, very successful Insurance brokerage located near Union Station, on a permanent basis with a competitive salary, benefits, and 3 weeks paid vacation. We are looking to have someone start as soon as possible. You'd be supporting Account Managers with insurance policies including but not limited to Professional Liability, Commercial General Liability, Cyber Liability, and more! The company has a collaborative, inclusive, team-oriented culture, invested in the growth of its employees. This is a very successful, and tenured organization, with a beautiful office right in the heart of downtown, Toronto. ADVANTAGESWhat's in it for YOU:• Permanent opportunity with a competitive salary of $45,000-$50,000• Great benefits (from the first day, no probation period for benefits), 3 weeks vacation• Gaining experience working for a leader in the Insurance Brokerage space• Immense growth opportunities - natural growth would be into an Account Manager or Account Executive role• Great work/life balance - 8-4 or 9-5 schedule• Downtown location - steps away from Union Station, downtown Toronto. RESPONSIBILITIESWhat YOU will be doing as an Assistant Account Manager:• Assisting members of association clients and account managers with various policy-related administrative tasks such as processing and reviewing applications, handling renewals, endorsements changes, and cancellations. • Providing exceptional customer service while fulfilling various requests received from clients over phone and email.• Uploading client information through the Broker Management System or through company portals• Handling various letters for Account Managers/Account Executives including claims payments• Acting as a liaison between the client and insurers, following up on missing information, discussing underwriting concerns, and providing sound underwriting advice.• Invoicing, collecting payments, and reconciling accounts• Updating and maintaining bordereaux (excel spreadsheets)QUALIFICATIONSWhat YOU bring to the table: •1 - 4 years of administrative support experience at an insurance company, brokerage experience strongly preferred. • Experience in an insurance brokerage as a TSR, Technical Assistant, Associate Account Manager or Administrative Assistant strongly preferred. • Underwriting exposure is an asset• Exposure to Commercial or Group Insurance is a great asset• Proficiency in MS Office suite, and working with computers/various software comfortably, preferably SIG, or other brokerage management systems• College Diploma or University Degree required • Customer service-oriented personality• Excellent organizational, time-management and prioritization skills• Ability to work independently and in a fast-paced team environment • Great attention to detail in all that you do• Willingness to learn and grow within your role• Positive attitude with the flexibility to support the team with any needs that come up • Great team player!SUMMARYIf you are interested please send your updated resume to aqsa.jafri@randstad.ca.Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract positions such as: Reception, Administrative Assistant, Executive Assistance, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales. If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for!

Our client in the insurance industry is seeking a Identity Provisioning System analyst to work a 6-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $21.83 per hourThe main responsibilities are including but not being limited to the following:· Manage the lifecycle of employees and third party users through on-boarding, access changes and off-boarding.· Perform user administration across various applications and systems including Active Directory, ISAM, LDAP and assorted business facing applications.· Support IT audit requirements to meet various compliance programs including Internal/External Audit through the collection and review of evidences, creating remediation plans if applicable.· Ensure service requests are addressed meeting SLA.· Work on projects as assigned following the whole project life cycle concerning Access Management.· Develop and enhance processes to ensure procedures comply with enterprise governance, risk, and compliance programs.· Responsible for creating and maintaining operational processes and procedures in support of Security Policies and Audit related controls.Advantages• Work for a well-known insurance company• Earn $21.83 per hour• Markham location (will start on a work-from-home basis)• Work full time hours on a 6 month contract, which has the possibility of extensionQualifications· Bachelor’s degree in Computer Science or equivalent experience · Strong experience with Access Management technologies, including: Active Directory, IBM Security Access Manager, Privilege Access Management, LDAP.· Candidate must have superior oral/written communication and collaboration skills with the ability to translate technical requirements for non-technical business partners and influence/persuade a different point of view.· Exceptional time management and self-management skills.· Self-motivated and directed, with the ability to effectively prioritize and execute tasks.· ITIL certification would be an asset.· PowerShell experience would be an asset.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $21.83 per hour• Markham location (will start on a work-from-home basis)• Work full time hours on a 6 month contract, which has the possibility of extensionRESPONSIBILITIES Manage the lifecycle of employees and third party users through on-boarding, access changes and off-boarding.· Perform user administration across various applications and systems including Active Directory, ISAM, LDAP and assorted business facing applications.· Support IT audit requirements to meet various compliance programs including Internal/External Audit through the collection and review of evidences, creating remediation plans if applicable.· Ensure service requests are addressed meeting SLA.· Work on projects as assigned following the whole project life cycle concerning Access Management.· Develop and enhance processes to ensure procedures comply with enterprise governance, risk, and compliance programs.· Responsible for creating and maintaining operational processes and procedures in support of Security Policies and Audit related controls.QUALIFICATIONS· Bachelor’s degree in Computer Science or equivalent experience · Strong experience with Access Management technologies, including: Active Directory, IBM Security Access Manager, Privilege Access Management, LDAP.· Candidate must have superior oral/written communication and collaboration skills with the ability to translate technical requirements for non-technical business partners and influence/persuade a different point of view.· Exceptional time management and self-management skills.· Self-motivated and directed, with the ability to effectively prioritize and execute tasks.· ITIL certification would be an asset.· PowerShell experience would be an asset.SUMMARYOur client in the insurance industry is seeking a Identity Provisioning System analyst to work a 6-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $21.83 per hour