CORE RESPONSIBLITIES:• Reviews business activities, coordinates interviews with key contributors to discover keyrequirements.• Translates findings into solutions for system efficiencies, and optimization.• Implementation configuration and code changes, approval processes and custom objectimplementation. Prepares briefs as required.• Acts as a functional lead for customization, data management, requirements, analysis, andbusiness process review, including data extraction and report writing.• Develops, delivers, and documents user onboarding training modules for new users.• Assists with the roll out of training with the development of training materials.• Solicits training feedback, evaluates effectiveness and makes required improvements,communicates findings to interested parties.• Develops, determines, tests, and communicates user best practices and incorporates theminto training initiatives.• Maintains system integrity.• Maintains daily, weekly, monthly, quarterly, and annual data and system maintenance tasks.Ensures accurate and timely export and backup.• Maintains communities and partner portals.• Runs deduplication, adoption, data quality tools and utilization reports. Reviews errors anddebugs logs.• Reports findings and develops solutions.• Provides authorized user access based on formal documentation and approvals.• Deactivates and reassigns roles and profiles.• Provides user support, including report writing guidance.• Fixes data records, troubleshoots workflows, approval cycles, delegation, and escalation paths.Monitors usage, audits, and provides required reports.• Develops, configures, and implements appropriate testing for upgrades and patches, makescourse corrections as required.• Coordinates the release of program and application upgrades and patches to users, ensuringappropriate testing, training, and approvals are obtained.• Reads release notes, coordinates, arranges, organizes and communicates changes andschedules.• Ensures thorough testing is completed prior to approved release prepares documentation,findings, and briefs as required.• Contacts the vendor if issues arise.• Provides support for 3rd party integrations as required.Advantagesoffers competitive compensation and benefits including a pension plan and agroup RRSP, great work/life balance program, professional development opportunities and thechance to work for a world-class organization.ResponsibilitiesSKILLS & ABILITIES REQUIRED:• Community College – 2-year certificate or Diploma in Marketing• Salesforce Administrator certification, Platform Developer Certification, Platform App BuilderCertification required.• 3 -4 years’ related work experience• Requires experience with Microsoft Office and Salesforce Service Cloud and Sales Cloud• Salesforce CPQ and Marketing Cloud would be considered an assetQualificationsSKILLS & ABILITIES REQUIRED:• Community College – 2-year certificate or Diploma in Marketing• Salesforce Administrator certification, Platform Developer Certification, Platform App BuilderCertification required.• 3 + years’ related work experience• Requires experience with Microsoft Office and Salesforce Service Cloud and Sales Cloud• Salesforce CPQ and Marketing Cloud would be considered an assetSummaryThe Salesforce Administrator/Junior Developer ensures the system is updated and security protocolsare met for production and sandbox platforms. Maintains daily, weekly, monthly, quarterly and annualdata and system maintenance tasks. Provides user support and training. Supports implementationof patches and upgrades as required. Prepares required reports and analytics.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.