Are you looking to gain experience within a top 5 bank? Do you have excellent communication with good observation & listening skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for an Invest By Phone Advisor for a six months contract in Montreal. This position is working remotely and may be required to come into the office occasionally, resources would also need to come onsite as well to pick up equipment.
...
High potential for contract extension is possible.
A major asset to be located in Quebec, these candidates will be considered first
Pay rate: $25.05/hr - $30.69/hr
Rotational Shifts: Monday - Friday 37.5 hours/week
Hours: 8:00am - 9:00pm, Saturday: 9:30am - 6:30pm
Advantages
●Gain experience within a top 5 bank
●100% Remote work
●Start date is ASAP
●Long term contract
●Competitive pay rate
Responsibilities
As an Invest By Phone Advisor, your duties will include but not be limited to:
●Being responsible for providing professional, attentive and accurate advice when responding to inbound or one bound calls from our clients regarding all investment-related Inquiries
●Providing a superior experience through engaging clients in conversations, using active listening skills and effectively probing questions to identify and understand our clients’ immediate and future investment needs as well as their short and long-term financial goals
●Providing tailored financial advice, digital education and suggest products and services to meet the needs of a diverse client base
Qualifications
●Previous investment experience and strong knowledge of industry and general investment products
●Investment Funds of Canada (IFIC) completed and still valid
●Ability to work independently, temporary working from home with proven time management, organizational and problem solving skills
●Must be able to meet the privacy and technological requirements to work from home (i.e. private and quiet space, Internet connectivity) or work from one of our Centres
●Customer Service experience and strong sales orientation with a passion for fulfilling on client needs
●Information seeking skills; the ability to probe, find out more and improve your understanding of a client’s situation or issue
●Strong communication skills
●Client experienced oriented
●Customer Service experience
●strong sales orientation
Nice to Haves:
●Take ownership of and enjoy delivering a positive client experience in each client conversation
●Team player, driven to ensure that the whole client team is successful in meeting client needs
●Retain knowledge about the features and benefits of a wide range of products and services and convey the information to Clients
●Bilingual proficiency is strongly preferred (heavily focused on this
asset)
●Previous contact center experience considered an asset
Summary
Interested in the Invest By Phone Advisor role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show lessshow more
Are you looking to gain experience within a top 5 bank? Do you have excellent communication with good observation & listening skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for an Invest By Phone Advisor for a six months contract in Montreal. This position is working remotely and may be required to come into the office occasionally, resources would also need to come onsite as well to pick up equipment.
High potential for contract extension is possible.
A major asset to be located in Quebec, these candidates will be considered first
Pay rate: $25.05/hr - $30.69/hr
Rotational Shifts: Monday - Friday 37.5 hours/week
Hours: 8:00am - 9:00pm, Saturday: 9:30am - 6:30pm
Advantages
●Gain experience within a top 5 bank
●100% Remote work
●Start date is ASAP
●Long term contract
●Competitive pay rate
Responsibilities
As an Invest By Phone Advisor, your duties will include but not be limited to:
●Being responsible for providing professional, attentive and accurate advice when responding to inbound or one bound calls from our clients regarding all investment-related Inquiries
...
●Providing a superior experience through engaging clients in conversations, using active listening skills and effectively probing questions to identify and understand our clients’ immediate and future investment needs as well as their short and long-term financial goals
●Providing tailored financial advice, digital education and suggest products and services to meet the needs of a diverse client base
Qualifications
●Previous investment experience and strong knowledge of industry and general investment products
●Investment Funds of Canada (IFIC) completed and still valid
●Ability to work independently, temporary working from home with proven time management, organizational and problem solving skills
●Must be able to meet the privacy and technological requirements to work from home (i.e. private and quiet space, Internet connectivity) or work from one of our Centres
●Customer Service experience and strong sales orientation with a passion for fulfilling on client needs
●Information seeking skills; the ability to probe, find out more and improve your understanding of a client’s situation or issue
●Strong communication skills
●Client experienced oriented
●Customer Service experience
●strong sales orientation
Nice to Haves:
●Take ownership of and enjoy delivering a positive client experience in each client conversation
●Team player, driven to ensure that the whole client team is successful in meeting client needs
●Retain knowledge about the features and benefits of a wide range of products and services and convey the information to Clients
●Bilingual proficiency is strongly preferred (heavily focused on this
asset)
●Previous contact center experience considered an asset
Summary
Interested in the Invest By Phone Advisor role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show lessshow more