IT Business Analyst

- Long-term contract with possible extension
- Hybrid/Remote work environment
- Enterprise-level experience
- Working with an organization that values safety, inclusion, employee experience, and employee development.

Responsibilities
• Conduct requirement gathering sessions with business stakeholders and document business processes,
use cases, requirements, UAT scenarios and other artifacts as applicable for solution design and
implementation
• Review and provide feedback to the user stories/requirements from the vendors
• Engage in testing and quality assurance
• Assist with change management and training activities
• Provide technical and training support

Qualifications
Ideal Candidate Must-have:
• 2 to 4 years of experience as a business analyst
• Experience in conducting sessions with the business stakeholders to collect and document requirements
• Proficient with M365 applications
• Demonstrated superior analytical, problem solving and judgement skills
• Ability to learn and quickly comprehend technical and business concepts
• Excellent communication and relationship-building skills

Summary
Preference will be given to candidates with the following:
• Experience working with Dynamics 365 or Power Apps Portal (Power Pages)
• Working for public agencies and/or social service organizations
• Prior portal implementation experience
• Customer service experience

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.