In this role, the incumbent will support IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, and industry trends. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
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Advantages
**Maintain essential IT operations, including operating system deployment, device hardening, security tools, applications, email systems and IOT devices
**Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Google Workspace and Microsoft 365, virtual meeting platforms.
**Ensure security best practices
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Responsibilities
Install, configure, and support software, hardware, printers, and phones
**Analyze staff needs, identify vulnerabilities with suggested corrective actions, and boost efficiency and accuracy
**Provide technical assistance in person and through different virtual platforms (Manage Engine Desktop Central)
Execute documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualifications
wo years of experience in IT
Knowledge of operating systems, current equipment and technologies, Cloud based backup solution/recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
General knowledge of the NIST Security Framework
Ability to maintain confidentiality of company information
Summary
Preferred skills and qualifications:
Diploma in computer studies
If you have any questions please email Andy directly:
andy.wettlaufer@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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In this role, the incumbent will support IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, and industry trends. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Advantages
**Maintain essential IT operations, including operating system deployment, device hardening, security tools, applications, email systems and IOT devices
**Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Google Workspace and Microsoft 365, virtual meeting platforms.
**Ensure security best practices
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Responsibilities
Install, configure, and support software, hardware, printers, and phones
**Analyze staff needs, identify vulnerabilities with suggested corrective actions, and boost efficiency and accuracy
...
**Provide technical assistance in person and through different virtual platforms (Manage Engine Desktop Central)
Execute documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualifications
wo years of experience in IT
Knowledge of operating systems, current equipment and technologies, Cloud based backup solution/recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
General knowledge of the NIST Security Framework
Ability to maintain confidentiality of company information
Summary
Preferred skills and qualifications:
Diploma in computer studies
If you have any questions please email Andy directly:
andy.wettlaufer@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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