Junior Customer/Technical Support Analyst - Victoria
- Victoria, British Columbia
- posted April 20th, 2023
- permanent
job details
summary
- Victoria, British Columbia
- Permanent
- sectorTechnologies
- reference numberDN96ULWPROEN
job details
If you are interested in starting a career in technology and have a passion for problem-solving and client communication, we have an exciting opportunity for you. We are looking for a Junior Customer/Technical Support Analyst to join our established company, where you will be able to use your logical and systematic approach to handle challenging technical issues. Additionally, if you have experience in identifying and gathering concepts for new features and services, we encourage you to apply. This role is based in Victoria and offers a permanent position in a fast-paced environment.
...
As a Junior Customer/Technical Support Analyst, you will be provided with early responsibility for specific projects, and you will be responsible for troubleshooting system user problems and addressing customer inquiries and concerns. If you are interested in this exciting opportunity, apply now to be considered!
Advantages
•Great training programs.
•Collaborating with excellent colleagues.
•Highly competitive salary and annual performance-based reviews.
Responsibilities
•Address system user issues and troubleshoot customer inquiries and concerns.
•Assist clients in comprehending the available options and potential applications of complex and customizable systems.
•Provide technical support for client proposals, including delivering presentations and demonstrations of technical solutions.
•Discover and collect ideas for new services and functionality.
Qualifications
•An Undergraduate degree and mathematical aptitude is required.
•Proficient in using computer software such as Word, Outlook, Excel, and able to quickly learn new concepts.
•Ability to communicate effectively with clients and possess strong problem-solving skills.
Summary
Do you think you would make a good match? If you are an experienced Junior Customer/Technical Support Analyst based in Victoria, consider applying now or email sandra.wilburn@randstad.ca.
All applications will be reviewed, but only those who meet the requirements will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
If you are interested in starting a career in technology and have a passion for problem-solving and client communication, we have an exciting opportunity for you. We are looking for a Junior Customer/Technical Support Analyst to join our established company, where you will be able to use your logical and systematic approach to handle challenging technical issues. Additionally, if you have experience in identifying and gathering concepts for new features and services, we encourage you to apply. This role is based in Victoria and offers a permanent position in a fast-paced environment.
As a Junior Customer/Technical Support Analyst, you will be provided with early responsibility for specific projects, and you will be responsible for troubleshooting system user problems and addressing customer inquiries and concerns. If you are interested in this exciting opportunity, apply now to be considered!
Advantages
•Great training programs.
•Collaborating with excellent colleagues.
•Highly competitive salary and annual performance-based reviews.
Responsibilities
•Address system user issues and troubleshoot customer inquiries and concerns. ...
As a Junior Customer/Technical Support Analyst, you will be provided with early responsibility for specific projects, and you will be responsible for troubleshooting system user problems and addressing customer inquiries and concerns. If you are interested in this exciting opportunity, apply now to be considered!
Advantages
•Great training programs.
•Collaborating with excellent colleagues.
•Highly competitive salary and annual performance-based reviews.
Responsibilities
•Address system user issues and troubleshoot customer inquiries and concerns. ...
•Assist clients in comprehending the available options and potential applications of complex and customizable systems.
•Provide technical support for client proposals, including delivering presentations and demonstrations of technical solutions.
•Discover and collect ideas for new services and functionality.
Qualifications
•An Undergraduate degree and mathematical aptitude is required.
•Proficient in using computer software such as Word, Outlook, Excel, and able to quickly learn new concepts.
•Ability to communicate effectively with clients and possess strong problem-solving skills.
Summary
Do you think you would make a good match? If you are an experienced Junior Customer/Technical Support Analyst based in Victoria, consider applying now or email sandra.wilburn@randstad.ca.
All applications will be reviewed, but only those who meet the requirements will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more•Provide technical support for client proposals, including delivering presentations and demonstrations of technical solutions.
•Discover and collect ideas for new services and functionality.
Qualifications
•An Undergraduate degree and mathematical aptitude is required.
•Proficient in using computer software such as Word, Outlook, Excel, and able to quickly learn new concepts.
•Ability to communicate effectively with clients and possess strong problem-solving skills.
Summary
Do you think you would make a good match? If you are an experienced Junior Customer/Technical Support Analyst based in Victoria, consider applying now or email sandra.wilburn@randstad.ca.
All applications will be reviewed, but only those who meet the requirements will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
the application process.
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1 of 7the application process.
Learn what’s next in the application process and find out how we help you land the right job.
2 of 7we’ll give you a call.
A consultant will call you at a suitable time to discuss your application and career aspirations.
3 of 7getting you registered.
If you’ve never worked with us before, we collect some basic information and confirm your eligibility to work in Canada.
4 of 7reference and background check.
Next, we need to verify a few things! We’ll contact your references and perform a background check to ensure you’re right for the job.
5 of 7the perfect job for you.
Our team will arrange an interview for the role you’ve applied for, or suggest an alternative, if they believe there’s an opportunity that’s a better fit.
6 of 7the interview.
We ensure you’re fully prepared for your interview and know what to expect. We know you’ll ace it!
7 of 7start your new job.
Congratulations, you’re ready to begin your new job! We ensure you’re fully prepared for your first day.
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