Do you have experience in Customer Service and Administration? Do you enjoy maintaining databases and keeping resources updated? Do you like supporting clients daily and providing backup support to the team? Are you looking for your next challenge to work for an engaging organization with opportunities for growth? If your answer is yes, then we have an opportunity for you. We are looking to hire a Customer Experience Associate for a client in Mississauga, the company is a leader in print services and marketing communications. The role is hybrid involving work from home and on-site work! The ideal candidate will have experience in effectively working in a fast-paced environment, exceptional tech & excel skills, and the ability to juggle multiple tasks and deadlines simultaneously. AdvantagesWhat are the advantages of the newest Customer Experience Associate?•6-month contract to start with high chances of permanency•Competitive pay: $18.50 - $20/hr •Monday to Friday – 7:30 AM till 05:00 PM •Flexible working schedule: 4 days on-site and 1-day work from home. •Great location & office environment in Mississauga (near Pearson) •Great working culture; Dynamic, inclusive, and supporting environmentResponsibilitiesWhat you will be doing as the Customer Experience Associate:•Managing a high volume of print order activities, including estimates, order entry in SAP, distribution requirements, and maintaining specification and digit asset databases.•Invoicing, reporting, dockets, and operations support •Continuous coordination with the production team and the clients.•Manage print & reporting requirements utilizing SAP, various in-house systems, Microsoft Office •Coordinate logistics and delivery including development and monitoring of detailed project schedules to ensure smooth project execution.•Perform all required tasks and activities in accordance with established facility Quality Control Procedures (QCP’s)•Provide back up with any customer service or customer support queries•Other ad-hoc administrative duties. QualificationsYou are a perfect fit for the role of Customer Experience Associate if you have:•1-2 years of experience in Administration and Customer Service specialist•Well organized, able to work in a fast-paced environment•Able to manage multiple priorities, projects & tasks simultaneously•Advanced skills in MS Excel. •SAP knowledge is an asset. •Tech Savvy, someone who’s willing to learnSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Paul Mesiona and Dahlia Ciccocelli at firstname.lastname@example.org and email@example.com, along with a synopsis of what you're looking for, with the subject line: Customer Experience AssociateNot interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to firstname.lastname@example.org, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to email@example.com, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.