network and security analyst, Markham

randstad canada
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job details

markham, ontario
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randstad canada
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job description

Job Description: Network and Security Analyst

Our client is a pure-play provider of IT Infrastructure Management Services (IMS) to enterprise clients of all sizes and vertical market segments. Their unique differentiation is a combination of an innovative proprietary automation platform, elastic shared services, and predictive analytics to drive IT optimization. This is in stark contrast to traditional providers who take the approach of deploying people resources as the solution to enterprise IMS (Infrastructure Management Services) needs.

The Network and Security Analyst will be part of an exciting team that manages the overall Network and Security Infrastructure. This position requires shift work in the Digital Operations Centre which is a 24 X 7 environment, 365 days a year.

Here’s what the Network and Security Analyst will do!

•Handles multiple customer network environments as an Subject Matter Expert (SME);
•Addresses the day to day issues or requests in the network environment;
•Performs problem management to identify the repeat issues and provide recommendations;
•Plans network architecture, implementation and support, create and update network;
•Designs and documents projects as per customer or audit requirement;
•Handles change requests for customer environments;
•Works with vendors and carriers such as Cisco, Juniper, Fortigate, Pal Alto etc;
•Performs SRM Audit for version review and Hardware EOL/EOS along with recommendations;
•Perform Infra Analysis and Recommendations on Client Infra;
•Review and provide recommendations on Vulnerability Scan reports;
•Perform upgrade on device IOS & firmware version;
•Participate in Outage or MIM calls which were reported;
•Participate in Customer Meetings;
•Develops RCA reports for critical outages;
•Develops Standard Operating Procedures for solving issues and while guiding and mentoring the team;
•Provide on call support when required;
•SPOC for all client requirement request initially discussions;

Here’s what the Network and Security Analyst will need!

•A minimum of eight to ten (8-10) years of networking experience in a NOC environment;
•A Post-Secondary Degree or Diploma in computer science, network administration, systems engineering, or a related field of study;

Experience in:
•Switching - CISCO, LAN - Access, Core, redundancy/high availability - Setting up of LAN (500 users at least) (How to configure VLAN);
•Routing - Routing protocols - static, dynamic, BGP/EIGRP, CISCO WAN,MPLS, SD Wan;
•Security Firewall - Palo alto, Fortinet, Net screen, CISCO ASA, SDN – Meraki MX, Viptela;
•CISCO ACS (Access Control Server), TACACS;
•Application Load balancing;
•NMS - Networking monitoring - SolarWinds, OP Manager;
•Good Troubleshooting Skills on issues reported;
•IOS / Firmware Upgrade Activities;
•Vulnerability Assessment Report – Analysis and Recommendations;
•CISCO Wireless LAN, Cloud WLAN – Meraki, Aruba;
•SDN – ACI, Meraki, Cradlepoint, Viptela, VM NSX;
•Knowledge of PCI/ISO requirements;
•Any Product Technical Certification like CCNP or CCIE;
•Knowledge of Network administration for Cisco devices and open standard UTM firewalls;
•Knowledge about Security and hardening of LAN, WAN & Network Security Devices;
•Experience of Network and Security design and Implementation;
•Escalation Handling;
•Good understanding of ITIL process;
•SPOC for all clients calls during Business Hours;
•Good communication skills;

*Based on security requirements, applicants applying to this position must have lived in Canada for at least the last five (5) years.

Here’s our Highlights:

•Founded in 2004 – headquartered in San Jose, CA
•Global shared services delivery from both US and India
•Patented Gartner Cool Vendor Vistara IMS and IT ops technology
•Strong technology driven process and runbook automation frameworks
•Deep & broad team and expertise – 250+ certified IT professionals
•24×7 coverage and SLA management
•Security, auditability, accountability and risk management
•Best practice ITIL, ITSM, and ISO27000 implementations and processes