one call screener - calgary, Calgary

randstad canada
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job details

calgary, alberta
administrative support
job type
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randstad canada
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job description

Our top client in the oil and gas industry is hiring a One Call Screener for their Calgary location.

•Support the Team Lead Reporting & One Call in the continued development of the One Call process, including the standardization of one harmonized process for GTM
•Ensures compliance relating to documentation relating to Triage of One Call Tickets following practices
•Ensures tickets are triaged within regulatory time frame
•Ensures Operations is notified and provided information to conduct locating and marking activities associated with one call tickets
•Support One Call Ticketing System issues and enhancements
•Identify activities along the pipeline corridor that may pose a threat to the GTM system, as well as external parties who’s’ activities could present a risk to the GTM system.
•Support investigations on potential unauthorized activities and near misses
•Provide general program support to the Team Lead Reporting & One Call
•Continuously look for ways to improve the effectiveness and efficiency of the program

•Calgary Location
•Work for Canada's leading oil and gas organization

•Related University degree and limited previous experience OR four plus years of previous related experience OR equivalent mix of formal education and experience
•Strong map reading skills
•Knowledge of both Canadian and US Provincial/State and Federal Regulations
•Knowledge of Canadian and US One Call Regulations
•Knowledge of One Call ticket management programs and systems
•Effective communication style – strong written, verbal and presentation skills
•Ability to work in a self-guided, independent environment, managing multiple tasks in a time sensitive environment
•Post Secondary Education
•Minimum 4 years of Industry experience in a Damage Prevention/One Call related role or a combination of education and experience
•Field related experience is an asset
•Experience interacting with Regulators and One Call Centers
•Experience with GIS systems
•Knowledge of industry networks and associations


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.