We are hiring three highly detail-oriented Operations Officers II to join the Registered Plans Wealth Operations team. This role is 100% focused on back-office processing and is critical for ensuring the timely and accurate execution of registered and non-registered account transactions (financial and non-financial). This is a full-time, 5-month contract located entirely on-site with strong potential for long-term engagement and career growth within the organization.
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Work Location: 100% On-Site at 77 Bloor Street West Corporate, Toronto.
Schedule: Monday to Friday, core business hours (8:30 AM – 5:00 PM).
As an Operations Officer II, you will be responsible for maintaining the continuity of service for all clients and business partners within the Registered Plans division. Your primary accountability is the timely and accurate processing of high-volume transactions. Success requires working with multiple applications simultaneously, adhering strictly to firm and industry regulations, and proactively identifying and escalating risk issues or process gaps. You will work within a highly collaborative team culture where adherence to process and productivity metrics are key measures of performance.
Advantages
Career Trajectory: Excellent opportunity to gain valuable corporate and banking experience with a major financial institution, leading to the potential for long-term extension and permanent conversion.
In-Depth Knowledge: Develop specialized product knowledge across multiple banking products and complex financial processes.
Collaborative Culture: Work within a very close-knit, collaborative, and team-oriented environment (15 members) with dedicated 1-on-1 training from a Team Lead.
Central Location: Work 100% on-site in a prime downtown location at 77 Bloor Street West.
Responsibilities
Transaction Processing: Accurately and timely process high-volume financial and non-financial transactions related to various banking products, including Registered Plans (RSPs, TFSAs).
Compliance & Risk Mitigation: Strictly follow all firm and industry regulations and operating practices; escalate processing issues, non-standard transactions, and high-risk activities immediately.
Service Delivery: Prioritize and manage a high-volume personal workload to consistently meet strict Service Level Agreements (SLAs) and internal service delivery standards.
Process Improvement: Identify opportunities to enhance service delivery and support the testing and implementation of process improvement initiatives.
Data and System Management: Utilize strong technical skills to operate across multiple applications, ensure data uploads/downloads are timely and accurate, and assist with developing or maintaining End-User Computing tools (EUCs).
Team Collaboration: Participate fully in the team environment, providing support, contributing to a positive culture, and engaging in continuous knowledge development in the area of Registered Plans.
Qualifications
Must-Have
Technical Proficiency: Proficiency in Microsoft Excel and a strong technical aptitude (comfortable learning and using multiple complex applications, familiar with EUCs).
Experience: 2–4 years of overall professional experience, ideally within a corporate or high-volume administrative setting.
Education: Post-secondary degree or diploma (preferably in a financial or business discipline).
Work Commitment: Must be available to work 100% on-site at the downtown Toronto address and legally eligible to work in Canada for the duration of the contract.
Soft Skills: Excellent written and verbal communication skills, customer service orientation (for internal emails and calls), and the ability to adapt to a fast-paced environment.
Nice-to-Have
Financial Experience: Prior experience in a banking, financial institution, or corporate setting.
Product Knowledge: Familiarity with registered banking products such as RSPs and TFSAs.
Excel Automation: Experience with or familiarity with Macros within Excel.
Summary
If you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are hiring three highly detail-oriented Operations Officers II to join the Registered Plans Wealth Operations team. This role is 100% focused on back-office processing and is critical for ensuring the timely and accurate execution of registered and non-registered account transactions (financial and non-financial). This is a full-time, 5-month contract located entirely on-site with strong potential for long-term engagement and career growth within the organization.
Work Location: 100% On-Site at 77 Bloor Street West Corporate, Toronto.
Schedule: Monday to Friday, core business hours (8:30 AM – 5:00 PM).
As an Operations Officer II, you will be responsible for maintaining the continuity of service for all clients and business partners within the Registered Plans division. Your primary accountability is the timely and accurate processing of high-volume transactions. Success requires working with multiple applications simultaneously, adhering strictly to firm and industry regulations, and proactively identifying and escalating risk issues or process gaps. You will work within a highly collaborative team culture where adherence to process and productivity metrics are key measures of performance.
...
Advantages
Career Trajectory: Excellent opportunity to gain valuable corporate and banking experience with a major financial institution, leading to the potential for long-term extension and permanent conversion.
In-Depth Knowledge: Develop specialized product knowledge across multiple banking products and complex financial processes.
Collaborative Culture: Work within a very close-knit, collaborative, and team-oriented environment (15 members) with dedicated 1-on-1 training from a Team Lead.
Central Location: Work 100% on-site in a prime downtown location at 77 Bloor Street West.
Responsibilities
Transaction Processing: Accurately and timely process high-volume financial and non-financial transactions related to various banking products, including Registered Plans (RSPs, TFSAs).
Compliance & Risk Mitigation: Strictly follow all firm and industry regulations and operating practices; escalate processing issues, non-standard transactions, and high-risk activities immediately.
Service Delivery: Prioritize and manage a high-volume personal workload to consistently meet strict Service Level Agreements (SLAs) and internal service delivery standards.
Process Improvement: Identify opportunities to enhance service delivery and support the testing and implementation of process improvement initiatives.
Data and System Management: Utilize strong technical skills to operate across multiple applications, ensure data uploads/downloads are timely and accurate, and assist with developing or maintaining End-User Computing tools (EUCs).
Team Collaboration: Participate fully in the team environment, providing support, contributing to a positive culture, and engaging in continuous knowledge development in the area of Registered Plans.
Qualifications
Must-Have
Technical Proficiency: Proficiency in Microsoft Excel and a strong technical aptitude (comfortable learning and using multiple complex applications, familiar with EUCs).
Experience: 2–4 years of overall professional experience, ideally within a corporate or high-volume administrative setting.
Education: Post-secondary degree or diploma (preferably in a financial or business discipline).
Work Commitment: Must be available to work 100% on-site at the downtown Toronto address and legally eligible to work in Canada for the duration of the contract.
Soft Skills: Excellent written and verbal communication skills, customer service orientation (for internal emails and calls), and the ability to adapt to a fast-paced environment.
Nice-to-Have
Financial Experience: Prior experience in a banking, financial institution, or corporate setting.
Product Knowledge: Familiarity with registered banking products such as RSPs and TFSAs.
Excel Automation: Experience with or familiarity with Macros within Excel.
Summary
If you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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