We are currently looking for a Bilingual Credit Analyst to support our client, a leading Canadian utilities company, working hybrid in their Gatineau, QCoffice. In this role you will work full time hours on a 12 month assignment, and earn a rate of $30.00 per hour.
...
This role reports to the Billing & Credit Supervisor and is responsible for the handling of the accounts receivables provided to them and will offer support to the Billing & Credit Supervisor regarding credit and collections issues. The employee holding this position will collaborate on report analyses and will provide support to the team as needed.
Advantages
• Work for a Canada's largest energy distribution company
• Earn a rate of $30.00 per hour
• Work full-time business hours on a 12 month assignment
• Work hybrid in support of the Gatineau QC office
• Hybrid Model: In-Office (Monday, Tuesday & Thursday) Remote (Wednesday and Friday)
• Training will be approx. 2-3 weeks, candidate MUST be able to work in the office for 5 days a week
• Hours: Monday to Friday, 7:30am to 4:30pm (1hr for lunch) or 8:00am to 4:30 pm (30 minutes for lunch)
Responsibilities
Responsibilities:
• Handle collections calls and negotiate payment arrangements with customers.
• Handle bankruptcies /consumer proposals & complete proof of claims, and any other necessary official documents.
• Analyze current procedures and create plans and recommendations to Credit Supervisor.
• Daily support to the Credit Team as needed.
• Resolve problematic situations and manage escalated complaints adequately.
• Analyze and complete credit granting applications.
• Analyses potential fraud cases and perform efficient skip tracing to locate possible fraudulent customers.
• Monitor and inform the Billing & Credit Supervisor of High risks and serious delinquency accounts.
• Establish/maintain a healthy customer service that favorize the respect with our terms and accounts with financial problems.
• Report any internally or externally irregularities that affects account receivables.
• Code and verify invoices related to the Credit Department for approval.
• Create requests for refund cheques to customers.
• Apply policies and procedures and best practices for collection of all outstanding accounts.
• All other administrative tasks related to credit and collections.
Qualifications
Requirements and Qualifications:
• Related college degree, in finance or business administration is preferred
• 5+ years of direct related experience OR equivalent combination of formal education, certification, and experience may be considered.
• Bilingualism (French and English) is required.
• Strong oral and written communication skills.
• Strong computer technologies skills.
• Demonstrated influential and convincing skills.
• Capability to negotiate with a firm approach and maintain a high degree of professionalism
• Strong software knowledge such as MS Office, in particular Excel, Word.
• Familiar with the rules and regulations regarding Collecting agents act, the Privacy act respecting access to documents and protection of personal information’s.
Summary
Are you interested in the Bilingual Credit Analyst position? Apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
We are currently looking for a Bilingual Credit Analyst to support our client, a leading Canadian utilities company, working hybrid in their Gatineau, QCoffice. In this role you will work full time hours on a 12 month assignment, and earn a rate of $30.00 per hour.
This role reports to the Billing & Credit Supervisor and is responsible for the handling of the accounts receivables provided to them and will offer support to the Billing & Credit Supervisor regarding credit and collections issues. The employee holding this position will collaborate on report analyses and will provide support to the team as needed.
Advantages
• Work for a Canada's largest energy distribution company
• Earn a rate of $30.00 per hour
• Work full-time business hours on a 12 month assignment
• Work hybrid in support of the Gatineau QC office
• Hybrid Model: In-Office (Monday, Tuesday & Thursday) Remote (Wednesday and Friday)
• Training will be approx. 2-3 weeks, candidate MUST be able to work in the office for 5 days a week
• Hours: Monday to Friday, 7:30am to 4:30pm (1hr for lunch) or 8:00am to 4:30 pm (30 minutes for lunch)
Responsibilities
Responsibilities:
...
• Handle collections calls and negotiate payment arrangements with customers.
• Handle bankruptcies /consumer proposals & complete proof of claims, and any other necessary official documents.
• Analyze current procedures and create plans and recommendations to Credit Supervisor.
• Daily support to the Credit Team as needed.
• Resolve problematic situations and manage escalated complaints adequately.
• Analyze and complete credit granting applications.
• Analyses potential fraud cases and perform efficient skip tracing to locate possible fraudulent customers.
• Monitor and inform the Billing & Credit Supervisor of High risks and serious delinquency accounts.
• Establish/maintain a healthy customer service that favorize the respect with our terms and accounts with financial problems.
• Report any internally or externally irregularities that affects account receivables.
• Code and verify invoices related to the Credit Department for approval.
• Create requests for refund cheques to customers.
• Apply policies and procedures and best practices for collection of all outstanding accounts.
• All other administrative tasks related to credit and collections.
Qualifications
Requirements and Qualifications:
• Related college degree, in finance or business administration is preferred
• 5+ years of direct related experience OR equivalent combination of formal education, certification, and experience may be considered.
• Bilingualism (French and English) is required.
• Strong oral and written communication skills.
• Strong computer technologies skills.
• Demonstrated influential and convincing skills.
• Capability to negotiate with a firm approach and maintain a high degree of professionalism
• Strong software knowledge such as MS Office, in particular Excel, Word.
• Familiar with the rules and regulations regarding Collecting agents act, the Privacy act respecting access to documents and protection of personal information’s.
Summary
Are you interested in the Bilingual Credit Analyst position? Apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
