Do you have excellent communication skills in both French and English? Are you eager to gain some experience in the financial services industry? Do you have excellent problem solving and customer service skills? If so, we have the role you are looking for!
...
We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.
This is fully remote role. This role is open to candidates anywhere in Canada.
Advantages
- Work for one of Canada's largest insurance and financial services companies
- Work with a friendly and easy-going team
- Working Days: Monday – Friday
- Shift Hours: 8am to 8pm (must be available for the shift hours as they rotate)
- Remote role
- 12-month contract
- Strong potential for perm hire
- Pay Rate: $27/hr
- Training provided
- April 24th, 2023 start date
Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.
Responsibilities
As a Bilingual Customer Service Representative, your duties will be:
•Handling Inbound calls only - answering customer inquiries related to insurance coverage for plan members, claims, and expenses.
•Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
•Analyzing and finding solutions to client problems in a friendly and proactive way.
•Providing Clients and advisors with additional information on Company products & services in support of their financial and health goals.
•Ensuring our Clients and advisors have the right information taking the right amount of their time.
Qualifications
•A bilingual (French, English) as you’ll have interactions with French-English-speaking customers or partners.
•You are customer service oriented, like to solve problems and thrive in a fast paced environment.
•Able to multitask
•Adaptable and eager to learn
Summary
If you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have excellent communication skills in both French and English? Are you eager to gain some experience in the financial services industry? Do you have excellent problem solving and customer service skills? If so, we have the role you are looking for!
We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.
This is fully remote role. This role is open to candidates anywhere in Canada.
Advantages
- Work for one of Canada's largest insurance and financial services companies
- Work with a friendly and easy-going team
- Working Days: Monday – Friday
- Shift Hours: 8am to 8pm (must be available for the shift hours as they rotate)
- Remote role
- 12-month contract
- Strong potential for perm hire
- Pay Rate: $27/hr
- Training provided
- April 24th, 2023 start date
Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.
Responsibilities
...
As a Bilingual Customer Service Representative, your duties will be:
•Handling Inbound calls only - answering customer inquiries related to insurance coverage for plan members, claims, and expenses.
•Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
•Analyzing and finding solutions to client problems in a friendly and proactive way.
•Providing Clients and advisors with additional information on Company products & services in support of their financial and health goals.
•Ensuring our Clients and advisors have the right information taking the right amount of their time.
Qualifications
•A bilingual (French, English) as you’ll have interactions with French-English-speaking customers or partners.
•You are customer service oriented, like to solve problems and thrive in a fast paced environment.
•Able to multitask
•Adaptable and eager to learn
Summary
If you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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