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P2 - Bilingual Customer service representative - Benefits

job details

summary

    job details
    Are you fluent in French and English? Do you have strong customer service skills?

    Our client, a leader in the benefits/insurance industry, is looking for individuals to join their team as a Bilingual Customer Service Representative.

    This role is work from home at the moment for the Montreal area. Apply now!



    Advantages
    • Work from home for now
    • Montreal location
    • Schedule: Monday to Friday
    • 1 month assignment
    • Potential for extension
    • Start date: July 11th, 2022
    • Rolling shifts from 8am to 8pm
    • Hours : 37.5 hours per week
    • Salary : $19/h

    When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.

    Responsibilities
    As a Bilingual Customer Service Representative, you will be responsible for:
    • Responding to incoming telephone calls, chats, and tickets
    • Assisting callers with login issues
    • Helping customers enroll/navigate the online portal
    • Answering customer inquiries related to their benefits
    • Following up with customers through call backs or follow up emails

    Qualifications
    - Bilingualism is mandatory (French and English) - Written and Spoken;
    - Minimum 2 years of experience in a call center position
    - Excellent computer skills (Word, Excel, Outlook);
    - Ability to navigate between multiple computer applications at the same time.

    Summary
    Qualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you fluent in French and English? Do you have strong customer service skills?

    Our client, a leader in the benefits/insurance industry, is looking for individuals to join their team as a Bilingual Customer Service Representative.

    This role is work from home at the moment for the Montreal area. Apply now!



    Advantages
    • Work from home for now
    • Montreal location
    • Schedule: Monday to Friday
    • 1 month assignment
    • Potential for extension
    • Start date: July 11th, 2022
    • Rolling shifts from 8am to 8pm
    • Hours : 37.5 hours per week
    • Salary : $19/h

    When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.

    Responsibilities
    As a Bilingual Customer Service Representative, you will be responsible for:
    • Responding to incoming telephone calls, chats, and tickets
    • Assisting callers with login issues
    • Helping customers enroll/navigate the online portal
    • Answering customer inquiries related to their benefits
    • Following up with customers through call backs or follow up emails

    Qualifications
    - Bilingualism is mandatory (French and English) - Written and Spoken;
    - Minimum 2 years of experience in a call center position
    - Excellent computer skills (Word, Excel, Outlook);
    - Ability to navigate between multiple computer applications at the same time.

    Summary
    Qualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.