Are you bilingual in French? Are you eager to gain some experience in the financial services industry? Are you expertise in in editing and revising documents? Do you have experience in a service admin role? If so we have the role for you!
We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Document Specialist.
...
Hybrid role - 2 days in office (Toronto / Montreal / Waterloo), 3 days from home
Occasional overtime may be required.
Advantages
- Gain experience working for a well-known insurance company
- Hybrid role
- Working days: Monday - Friday
- Hours of operation: 9a.m. to 5p.m., there is some flexibility between 8 am – 5 pm start and end times
- 3-month contract
- Pay Rate: Starting $22.37/hr
- Sep 18th, 2023 start date
Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.
Responsibilities
As a Bilingual Document Specialist, your responsibilities will be:
•Processing New Business documents and/or revisions of documents per established service standards
•Processing documents using prescribed/department tools and workspaces
•Using Microsoft Word to implement changes and updates to documents
•Ensuring documents include correct spelling/grammar
•Preparing/packaging/publishing completed documents (for delivery to clients)
•Ensuring safeguarding of those documents deemed “sensitive” in nature
•Assisting in document configuration management
•Maintaining the departmental write-up database/repository
•Responding to inquiries from internal business partners
•Interpreting a customer’s GB plan design details and seeking clarification, as needed, to ensure the "right" outcome/customer satisfaction
•Investigating and resolving escalated issues or complaints
Qualifications
•Bilingualism (French, English) required- interactions with English-speaking customers or partners
•Degree or diploma in Communications, Technical Writing, Literature, or a combination of acceptable work experience
•Experience in editing and revising documents
•Experience in formatting documents
•Experience in a service admin role
•Analytical, organized and a self-starter
•Attention to details
•Ability to multi-task to achieve delivery dates
•Effective issue or problem resolution skills
•Ability to work in a team setting; also able to work independently
•Superior verbal and written communication skills; ability to "talk with a customer"
•Ability to work under pressure, meet customer needs and adapt to a changing environment
Summary
If you are interested in the Bilingual Document Specialist, please apply online at www.randstad.ca.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual in French? Are you eager to gain some experience in the financial services industry? Are you expertise in in editing and revising documents? Do you have experience in a service admin role? If so we have the role for you!
We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Document Specialist.
Hybrid role - 2 days in office (Toronto / Montreal / Waterloo), 3 days from home
Occasional overtime may be required.
Advantages
- Gain experience working for a well-known insurance company
- Hybrid role
- Working days: Monday - Friday
- Hours of operation: 9a.m. to 5p.m., there is some flexibility between 8 am – 5 pm start and end times
- 3-month contract
- Pay Rate: Starting $22.37/hr
- Sep 18th, 2023 start date
Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.
Responsibilities
As a Bilingual Document Specialist, your responsibilities will be:
...
•Processing New Business documents and/or revisions of documents per established service standards
•Processing documents using prescribed/department tools and workspaces
•Using Microsoft Word to implement changes and updates to documents
•Ensuring documents include correct spelling/grammar
•Preparing/packaging/publishing completed documents (for delivery to clients)
•Ensuring safeguarding of those documents deemed “sensitive” in nature
•Assisting in document configuration management
•Maintaining the departmental write-up database/repository
•Responding to inquiries from internal business partners
•Interpreting a customer’s GB plan design details and seeking clarification, as needed, to ensure the "right" outcome/customer satisfaction
•Investigating and resolving escalated issues or complaints
Qualifications
•Bilingualism (French, English) required- interactions with English-speaking customers or partners
•Degree or diploma in Communications, Technical Writing, Literature, or a combination of acceptable work experience
•Experience in editing and revising documents
•Experience in formatting documents
•Experience in a service admin role
•Analytical, organized and a self-starter
•Attention to details
•Ability to multi-task to achieve delivery dates
•Effective issue or problem resolution skills
•Ability to work in a team setting; also able to work independently
•Superior verbal and written communication skills; ability to "talk with a customer"
•Ability to work under pressure, meet customer needs and adapt to a changing environment
Summary
If you are interested in the Bilingual Document Specialist, please apply online at www.randstad.ca.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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