Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work experience? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Markham. This is hybrid role - onsite 2-3 days per week. There is a possibility of contract extension and conversion to permanent opportunity.
...
Pay rate: $28.00/hr
Working Hours: Monday to Friday, 8:30am - 5:00pm
Overtime maybe required
Training: onsite for 2-6 weeks
Advantages
•Gain experience within a top 5 bank
•Earn a competitive rate within the industry
•Long term contract
•Potential for contract extension and conversion
•Hybrid role
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
•Opening new commercial deposit accounts
•Processing account change requests for existing commercial deposit accounts
•Opening additional accounts for existing customers via Letter Of Direction
•Obtaining/compiling required supporting documentation
•Following AML, regulatory & legal compliance requirements
•Being conscientious and detail oriented in order to mitigate any risk to the bank
•Reviewing and understanding complex legal documents
•Demonstrating a sense of urgency and commitment to provide quality customer service
•Understanding and applying operating policies and procedures
•Ensuring Service Level Agreements are adhered to at all times
Qualifications
•**Bilingual (French) (read/write/communicate) – able to hold conversations as needed
•Previous admin work/ previous Ops officer work – 2+ years
•High school required. Post-secondary would be an asset.
•Fast-paced, multitasking, work well under pressure
•Computer Savvy – MS Suites Excel: basic understanding
•Typing speed min 60-65 wpm
•Strong oral and written communication skills
•Able to follow Hybrid schedule (in office and work from home)
•Ability to work efficiently to meet individual and team driven benchmarks
•Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
•Ability to work closely in a team environment
•Ability to take ownership of a situation
•Ability to quickly learn new systems and applications
Nice to have:
•Knowledge of Host applications and C3 considered an asset
•Basic understanding of AML Compliance (updated to an asset)
•Banking Experience/ Previous financial institution (updated to an asset)
•Customer service experience considered an asset
Summary
Interested in the Bilingual Operations Officer role in Markham? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work experience? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Markham. This is hybrid role - onsite 2-3 days per week. There is a possibility of contract extension and conversion to permanent opportunity.
Pay rate: $28.00/hr
Working Hours: Monday to Friday, 8:30am - 5:00pm
Overtime maybe required
Training: onsite for 2-6 weeks
Advantages
•Gain experience within a top 5 bank
•Earn a competitive rate within the industry
•Long term contract
•Potential for contract extension and conversion
•Hybrid role
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
•Opening new commercial deposit accounts
•Processing account change requests for existing commercial deposit accounts
•Opening additional accounts for existing customers via Letter Of Direction
...
•Obtaining/compiling required supporting documentation
•Following AML, regulatory & legal compliance requirements
•Being conscientious and detail oriented in order to mitigate any risk to the bank
•Reviewing and understanding complex legal documents
•Demonstrating a sense of urgency and commitment to provide quality customer service
•Understanding and applying operating policies and procedures
•Ensuring Service Level Agreements are adhered to at all times
Qualifications
•**Bilingual (French) (read/write/communicate) – able to hold conversations as needed
•Previous admin work/ previous Ops officer work – 2+ years
•High school required. Post-secondary would be an asset.
•Fast-paced, multitasking, work well under pressure
•Computer Savvy – MS Suites Excel: basic understanding
•Typing speed min 60-65 wpm
•Strong oral and written communication skills
•Able to follow Hybrid schedule (in office and work from home)
•Ability to work efficiently to meet individual and team driven benchmarks
•Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
•Ability to work closely in a team environment
•Ability to take ownership of a situation
•Ability to quickly learn new systems and applications
Nice to have:
•Knowledge of Host applications and C3 considered an asset
•Basic understanding of AML Compliance (updated to an asset)
•Banking Experience/ Previous financial institution (updated to an asset)
•Customer service experience considered an asset
Summary
Interested in the Bilingual Operations Officer role in Markham? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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