P2 - Bilingual Operations Officer - Montreal 49237

Pay rate: $25.00/ Hour
Rotational shifts: Monday-Friday, 8:00am - 8:00pm


Advantages
•Fast paced environment
•Earn a competitive rate within the industry
•Potential for contract extension and conversion
•Hybrid role
•Start ASAP
•Long term project


Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Processing status updates on files
•Supporting nationwide both English and French
•Gathering information, verification, processing and advice.
•Resolving branches’ concerns using a Can-Do attitude
•Working independently with minimal supervision
•Supporting Internal team
•Dealing with any kind of support or banking issues


Qualifications
•Bilingual (English and French)
•High school is required, post-secondary/undergrad is preferred
•Excellent communication skills (written &verbal) in both French and English
•Apply active listening skills are essential
•Excellent attention to detail and accuracy
•Basic Computer Skills (MS Office) MS Suites – Basic
•Call Centre Experience – 1+ yrs – Phone customer service (phone etiquette)

Nice to have:
•Prior company/banking Experience – Retail Banking Exp.


Summary
Interested in the Bilingual Operations Officer role in Montréal? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.