Do you have previous experience in logistics and customer service? If you're looking to use your excellent communication, problem-solving, and negotiation skills to good use, we have an excellent opportunity for you!
We are looking for a Bilingual Order Fulfillment Representative to support our client, a leading Canadian Telecommunications company, in their Mississauga office ( Remote position with occasional in office dates (i.e. Team meetings)).
...
Advantages
• Gain experience working for a recognized Canadian organization
• Work full time hours on a 6 month assignment
• Earn a rate of$25 per hour
• Mississauga office (remote position)
Responsibilities
Roles and Responsibilities:
•Provide support to channels through a variety of ordering platforms. Communicating with an understanding of negotiation and coaching to supported channels at various levels of business
•Respond to emails and queued call inquiries promptly and accurately through telephone and email in English and French
• order and return processing with customer service support (queue)
•Validation of electronic and manual orders/returns when needed
•Process manual adjustments accurately and in detail (credits, debt or claims) when applicable
Qualifications
•Have a minimum of 2 years’ experience in a similar role (i.e. supply chain)
•Bilingual (English/French)
•Excellent communications skills; both written and oral at various business levels. Ability to work within an environment of rapid change; strong organizational and self-discipline skills
•Strong problem-solving skills, with the ability to work and share information in a dynamic diverse team environment
•Highly reliable, resourceful and motivated individual with a positive attitude
•Energetic and enthusiastic attitude with strong listening skills
•Basic knowledge of Excel 2016 / Outlook 2016 / Word 2016.
Summary
We are looking for a Bilingual Order Fulfillment Representative to support our client, a leading Canadian Telecommunications company, in their Mississauga office ( Remote position with occasional in office dates (i.e. Team meetings)).
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have previous experience in logistics and customer service? If you're looking to use your excellent communication, problem-solving, and negotiation skills to good use, we have an excellent opportunity for you!
We are looking for a Bilingual Order Fulfillment Representative to support our client, a leading Canadian Telecommunications company, in their Mississauga office ( Remote position with occasional in office dates (i.e. Team meetings)).
Advantages
• Gain experience working for a recognized Canadian organization
• Work full time hours on a 6 month assignment
• Earn a rate of$25 per hour
• Mississauga office (remote position)
Responsibilities
Roles and Responsibilities:
•Provide support to channels through a variety of ordering platforms. Communicating with an understanding of negotiation and coaching to supported channels at various levels of business
•Respond to emails and queued call inquiries promptly and accurately through telephone and email in English and French
• order and return processing with customer service support (queue)
•Validation of electronic and manual orders/returns when needed
...
•Process manual adjustments accurately and in detail (credits, debt or claims) when applicable
Qualifications
•Have a minimum of 2 years’ experience in a similar role (i.e. supply chain)
•Bilingual (English/French)
•Excellent communications skills; both written and oral at various business levels. Ability to work within an environment of rapid change; strong organizational and self-discipline skills
•Strong problem-solving skills, with the ability to work and share information in a dynamic diverse team environment
•Highly reliable, resourceful and motivated individual with a positive attitude
•Energetic and enthusiastic attitude with strong listening skills
•Basic knowledge of Excel 2016 / Outlook 2016 / Word 2016.
Summary
We are looking for a Bilingual Order Fulfillment Representative to support our client, a leading Canadian Telecommunications company, in their Mississauga office ( Remote position with occasional in office dates (i.e. Team meetings)).
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
