Are you looking to gain experience within a top 5 bank? Do you have excellent client service skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Client Service Representative for a 3 months contract in Burlington. This position is working a hybrid remote. High potential for contract extension.
...
Pay rate: $20.50/hr - $24.90/hr
Rotational Shifts: Monday - Friday 37.5 hours/week
Advantages
●Gain experience working for a leading and globally recognized organization
●Earn a competitive rate within the industry
●Work full time hours on a 3 month assignment with potential for extension
●Hybrid remote work
●Start date is ASAP
Responsibilities
As a Client Service Representative, your duties will include but not be limited to:
●Contacting existing clients via phone / email to request basic client information to complete outstanding KYC requirements
●Inputting information into PDF form or sent to the client to complete
●Reviewing to ensure all fields are accurate and file form
●Tracking for completion and follow-up on requests in a timely manner
Qualifications
●Microsoft Office (basic functionality; Word, Outlook)
●PDF (smart form)
●Strong verbal and written communication skills
●Client service / ability to interact with clients (resolving conflict, dealing with push back)
●Attention to detail
●Organizational skills
●Ability to explain process, steps, and reason for requesting information from clients while ensuring information is complete and accurate. May require being gently persistent with clients to obtain information
●English language (strong written / verbal)
Nice to Haves:
●French language is an asset
Summary
Interested in the Client Service Representative role in Burlington? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show lessshow more
Are you looking to gain experience within a top 5 bank? Do you have excellent client service skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Client Service Representative for a 3 months contract in Burlington. This position is working a hybrid remote. High potential for contract extension.
Pay rate: $20.50/hr - $24.90/hr
Rotational Shifts: Monday - Friday 37.5 hours/week
Advantages
●Gain experience working for a leading and globally recognized organization
●Earn a competitive rate within the industry
●Work full time hours on a 3 month assignment with potential for extension
●Hybrid remote work
●Start date is ASAP
Responsibilities
As a Client Service Representative, your duties will include but not be limited to:
●Contacting existing clients via phone / email to request basic client information to complete outstanding KYC requirements
●Inputting information into PDF form or sent to the client to complete
●Reviewing to ensure all fields are accurate and file form
●Tracking for completion and follow-up on requests in a timely manner
Qualifications
...
●Microsoft Office (basic functionality; Word, Outlook)
●PDF (smart form)
●Strong verbal and written communication skills
●Client service / ability to interact with clients (resolving conflict, dealing with push back)
●Attention to detail
●Organizational skills
●Ability to explain process, steps, and reason for requesting information from clients while ensuring information is complete and accurate. May require being gently persistent with clients to obtain information
●English language (strong written / verbal)
Nice to Haves:
●French language is an asset
Summary
Interested in the Client Service Representative role in Burlington? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show lessshow more