P2 - Data Entry Clerk

Advantages
• Gain experience working for a globally recognized Insurance firm
• Work full time hours on a 6 month assignment
• hybrid position - must be in Ontario or Atlantic Canada
• Working hours are 8:30am to 4:30pm or 9am to 5pm in the workers time zone.
• Earn a rate of $17.75 per hour

**Candidates working close to the Markham ON, Oakville ON, or Dartmouth NS location will be expected to be in the office on Tuesdays.**

Responsibilities
In this role you will be responsible for the initial organization and timely distribution of incoming tasks & data entry type work. You will play an important role within our branch while directly impacting our customers’ experience.

What You’ll Do:
• Work within many systems completing incoming tasks from brokers & affiliated partners from across Canada
• Understand what the brokers are asking & triage tasks according to guidelines & procedures
• Complete simple tasks as per broker’s request
• Answer live calls via a triage queue from brokers and assist with their simple requests
• Reach out to the underwriting teams & brokers when additional information is required
• Have a clear understanding of how the triage queues work & continue to move from queue to queue working on the oldest incoming tasks
• Understand the impact on completing tasks within service standards

Qualifications
• Post-secondary or equivalent experience required and or
• Completion of a related educational, diploma/degree/accreditation
• 2 plus years of related experience in administrative and or support function
• Insurance background would be ideal
• Able to work within a fast-paced environment, and work well under pressure
• Mindful of making deadlines, results-oriented
• Ability to multitask
• Quick study/learning curve
• Ability and willingness to work with repetitive tasks and keep focused, with a good level of accuracy & speed
• Excellent technical aptitude with web based and in-house systems and databases, good working knowledge of Microsoft office suite
• Strong attention to detail, accuracy is a critical component for success in this role
• Superior organization, time-management, and the ability to adapt in a dynamic priority changing environment
• Strong ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
• Need to be confident and comfortable to manage healthy level of autonomy
• Vested interest in learning and building career in the general insurance space
• Effective in a culture of teamwork, collaboration, and accountability; a person who encourages cooperation across the organization
• Bilingualism (English and French) an asset


Summary
Are you a junior administrative or operations professional who is comfortable in a fast paced setting? Have you previously been responsible for high volume data entry activities? Are you looking for an opportunity to further develop your skills within a corporate environment? If so, we have an amazing opportunity for you! We are currently looking for a Data Entry Clerk to support our client, a leading Insurance Firm, working hybrid in Markham ON, Oakville ON, or Dartmouth NS In this role you will work full time hours on a 6 month assignment, and earn a rate of $17.75 per hour!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.