P2 - HR Shared Services Specialist

kills in a leading environment? If so, we have an excellent opportunity for you! We are currently looking for an HR Shared Services Specialist to support our client, a leading engineering and transportation company in their Ottawa office (Hybrid position, in office 1-2 days per week). In this role you will work full time hours on a 6 month assignment, and earn $21.92/hr.

Advantages
• Further develop your skills working or a global leading engineering, aerospace, and transportation company
• Work full time hours on a 8 month assignment
• Earn $21.92/hr
•Ottawa, ON location (Hybrid position, in office 1-2 days per week)

Responsibilities
Case Management:
•Respond to a wide variety of employee queries via phone and email.
•Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.
•Track and follow up on employee related matters.
•Ensure SLA’s are followed and met.

Onboarding:
•Initiate any business specific tasks required during the onboarding process.
•Coordinate immigration and relocation processes and interact with immigration consultants and vendors to establish correct documentation, procedures and requirements for external hires.
•Support the Talent Acquisition Team with any requisition corrections or troubleshoot any difficulties.
•Tracks and monitors probation completion.

HRIS:
•Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.
•Support HRIS data records and workflow pertaining to employees and ensures entries are timely, accurate and consistent in relation to cost centre transfers, password reset, etc.
•Support generation of standard HRIS reports as requested.
•Participate with testing in instances for new HRIS rollouts.

Payroll:
•Action payroll related items to support with overall payroll.
•Support and complete tax documents.
•Complete assigned payroll audits with respect to payroll deadlines.

Other:
•Maintain data records pertaining to employee record tracking in paper or electronic filing.
•Process HR invoices.
•Initiate employee notifications as required.
•Prepare various employee letters in a timely manner outside of the HRIS workflow (letter of employment/employment verification, invitation letters, etc.).
•Participate in audits as needed (probation, SIN, etc.).
•Upload ROE’s.
•Coordinate and triggers voluntary post-termination activities such as post-termination letters and departure checklists.
•Contribute to the development of HR process documents and employee reference materials.
•Maintain knowledge of company and departmental policies and procedures.
•Support Thales’ HR department with special projects, mass communications, and other duties as needed and assigned.


Qualifications
• 2+ years of relevant HR experience, preferably within a large organization
• Knowledge of HR practices either through post-secondary education, or an HR professional designation
• Experience in a customer service or shared services environment
• Demonstrates strong organizational and interpersonal communication skills.
• Ability to handle complex and demanding situations tactfully when dealing with customers and assist other team members with problem resolutions.
• Highly organized with ability to prioritize duties during periods of high volume and meet deadlines in a fast paced environment.
• Accurate data entry skills with attention to detail and follow through to resolution
• Critical Thinking skills; able to identify escalation points
• Strong time management skills (meeting SLAs)
• Discretion to deal with personal and confidential information with sensitivity and tact
• Adaptable to changing business practices
• Proficient computer skills
• Exceptional problem-solving and time management skills.


Summary
Are you an HR professional with previous experience in a large corporate environment? Have you been responsible for supporting a variety of HR activities, including maintaining the HRIS, supporting new hire onboarding and employee lifecycles, as well as preparing HRIS/management reports? Are you looking for new opportunity to further hone your skills in a leading environment? If so, we have an excellent opportunity for you! We are currently looking for an HR Shared Services Specialist to support our client, a leading engineering and transportation company in their Ottawa office (Hybrid position, in office 1-2 days per week). In this role you will work full time hours on a 6 month assignment, and earn $21.92/hr.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.