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P2 - Operations Officer - Markham 46274

job details

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    job details
    Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work experience? If so, this would be a great opportunity for you!

    Our client, a top 5 bank, is looking for an Operations Officer for a 12 month contract in Markham. This is hybrid role. There is a possibility of contract extension and convert to permanent opportunity.
    Hybrid schedule: Must be able to work In Office 2-3 days and work from home 2-3 days every week.
    Pay rate: $25/hr
    Working hours: Monday-Friday, 8:30 am – 5 pm
    Overtime maybe required


    Advantages
    •Gain experience within a top 5 bank
    •Potential for contract extension and conversion
    •Earn a competitive rate within the industry
    •Hybrid role
    •Long term contract


    Responsibilities
    As an Operations Officer your duties will include but not limited to:
    •Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
    •Opening new commercial deposit accounts
    •Processing account change requests for existing commercial deposit accounts (i.e. change in signing authority)
    •Opening additional accounts for existing customers via Letter of Direction
    •Obtaining/compiling required supporting documentation
    •Following AML, regulatory & legal compliance requirements
    •Ensuring Service Level Agreements are adhered to at all times
    •Understanding and applying operating policies and procedures
    •Reviewing and understanding complex legal documents
    •Demonstrating a sense of urgency and commitment to provide quality customer service


    Qualifications
    •Previous admin work/ previous Ops officer work – 2+ years
    •**Bilingual (French) would mandatory (read/write/communicate) – able to hold conversations as needed
    •Fast-paced, multitasking, work well under pressure
    •Basic understanding of AML Compliance
    •Computer Savvy – MS Suites Excel: basic understanding
    •Typing speed min 60-65 wpm
    •Strong oral and written communication skills
    •Able to follow Hybrid schedule (in office and work from home)
    •High school required. Post-secondary would be an asset. 2+ years’ experience.
    •Ability to work efficiently to meet individual and team driven benchmarks
    •Be conscientious and detail oriented in order to mitigate any risk to the bank
    •Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
    •Ability to work closely in a team environment
    •Ability to take ownership of a situation
    •Ability to quickly learn new systems and applications

    Nice to have:
    •Banking Experience/ Previous financial institution
    •Knowledge of Host applications and C3 considered an asset
    •Customer service experience considered an asset


    Summary
    Interested in the Operations Officer role in Markham? Apply online today!
    Candidates moving towards the next step of the recruitment process will be contacted.


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work experience? If so, this would be a great opportunity for you!

    Our client, a top 5 bank, is looking for an Operations Officer for a 12 month contract in Markham. This is hybrid role. There is a possibility of contract extension and convert to permanent opportunity.
    Hybrid schedule: Must be able to work In Office 2-3 days and work from home 2-3 days every week.
    Pay rate: $25/hr
    Working hours: Monday-Friday, 8:30 am – 5 pm
    Overtime maybe required


    Advantages
    •Gain experience within a top 5 bank
    •Potential for contract extension and conversion
    •Earn a competitive rate within the industry
    •Hybrid role
    •Long term contract


    Responsibilities
    As an Operations Officer your duties will include but not limited to:
    •Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
    •Opening new commercial deposit accounts
    •Processing account change requests for existing commercial deposit accounts (i.e. change in signing authority)
    •Opening additional accounts for existing customers via Letter of Direction
    •Obtaining/compiling required supporting documentation
    •Following AML, regulatory & legal compliance requirements
    •Ensuring Service Level Agreements are adhered to at all times
    •Understanding and applying operating policies and procedures
    •Reviewing and understanding complex legal documents
    •Demonstrating a sense of urgency and commitment to provide quality customer service


    Qualifications
    •Previous admin work/ previous Ops officer work – 2+ years
    •**Bilingual (French) would mandatory (read/write/communicate) – able to hold conversations as needed
    •Fast-paced, multitasking, work well under pressure
    •Basic understanding of AML Compliance
    •Computer Savvy – MS Suites Excel: basic understanding
    •Typing speed min 60-65 wpm
    •Strong oral and written communication skills
    •Able to follow Hybrid schedule (in office and work from home)
    •High school required. Post-secondary would be an asset. 2+ years’ experience.
    •Ability to work efficiently to meet individual and team driven benchmarks
    •Be conscientious and detail oriented in order to mitigate any risk to the bank
    •Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
    •Ability to work closely in a team environment
    •Ability to take ownership of a situation
    •Ability to quickly learn new systems and applications

    Nice to have:
    •Banking Experience/ Previous financial institution
    •Knowledge of Host applications and C3 considered an asset
    •Customer service experience considered an asset


    Summary
    Interested in the Operations Officer role in Markham? Apply online today!
    Candidates moving towards the next step of the recruitment process will be contacted.


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.