Do you have excellent back office skills? Are you looking to gain experience within a top 5 bank? Do you have previous operational experience with system updates? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 2 month contract in Toronto. This is hybrid role – in office 1 day per week on Mondays. Can work 100% remote if needed. There is a possibility of contract extension.
...
Pay rate: $22.41/hr
Shifts: Monday to Friday, 8:30am-4:30pm flexible, can work 8-4 or 9-5 if preferred
Advantages
●Gain experience within a top 5 bank
●Opportunity to network and find other roles
●Competitive pay rate
●Potential for contract extension
●Hybrid role
●Virtual training
Responsibilities
As an Operations Officer, your duties will include but not be limited to:
•Providing a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
•Executing transactions accurately, on time and in line with established guidelines/procedures
•Referring or escalating processing or operational issues as needed
•Identifying opportunities to improve service delivery
•Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels
•Interacting with partners by responding to requests in an effective and timely manner
•Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
•Understanding internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
•Reviewing actively internal processes/activities and provide ideas for process improvement
•Adhering to enterprise frameworks and methodologies that relate to operations activities for own area
Qualifications
•High school required. Post-secondary is preferred.
•2-4 years previous operational experience with system updates
•Computer literacy – MS office (basic excel, outlook), navigate the internet
•Tech savvy – quick learner and pick up on internal systems
•Attention to detail and accuracy is crucial
•Excellent organizational and time management skills
•Able to work independently and also part of a team
•Strong communication skills (written and verbal)
Nice to have:
•Bilingual – French
•Experience with Workday
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have excellent back office skills? Are you looking to gain experience within a top 5 bank? Do you have previous operational experience with system updates? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 2 month contract in Toronto. This is hybrid role – in office 1 day per week on Mondays. Can work 100% remote if needed. There is a possibility of contract extension.
Pay rate: $22.41/hr
Shifts: Monday to Friday, 8:30am-4:30pm flexible, can work 8-4 or 9-5 if preferred
Advantages
●Gain experience within a top 5 bank
●Opportunity to network and find other roles
●Competitive pay rate
●Potential for contract extension
●Hybrid role
●Virtual training
Responsibilities
As an Operations Officer, your duties will include but not be limited to:
•Providing a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
•Executing transactions accurately, on time and in line with established guidelines/procedures
•Referring or escalating processing or operational issues as needed
...
•Identifying opportunities to improve service delivery
•Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels
•Interacting with partners by responding to requests in an effective and timely manner
•Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
•Understanding internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
•Reviewing actively internal processes/activities and provide ideas for process improvement
•Adhering to enterprise frameworks and methodologies that relate to operations activities for own area
Qualifications
•High school required. Post-secondary is preferred.
•2-4 years previous operational experience with system updates
•Computer literacy – MS office (basic excel, outlook), navigate the internet
•Tech savvy – quick learner and pick up on internal systems
•Attention to detail and accuracy is crucial
•Excellent organizational and time management skills
•Able to work independently and also part of a team
•Strong communication skills (written and verbal)
Nice to have:
•Bilingual – French
•Experience with Workday
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
