P2 - Operations Specialist - 10597

We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as an Operations Specialist.

This is a remote role with quarterly meetings in either their Oakville office.


Advantages
- Work for one of Canada's largest insurance and financial services companies
- Work with a friendly and easy-going team
- Remote role
- Working days: Monday – Friday, 8:00 a.m. to 4:00 p.m. or 9 to 5
- 12-month contract
- Pay Rate: $23.60/hr
- ASAP start date

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.


Responsibilities
As an Operations Administrator, your responsibilities will include but not limited to:
•Processing routine daily transactions
•Addressing account opening or transfer related issues
•Reporting into Team Leader, Supervisor or Manager
•Performing quality control or communicating on complex administrative cases
•Using Dataphile tracking, or any other tracking tools, maintaining and reporting progress updates regularly to the team;
•Identifying and solving most basic and complex problems using investigation and established processes, procedures or guidelines;
•Being responsible for recognizing the need to redirect more complex problems or escalate potential patterns to senior team members


Qualifications
•Minimum of 2 years’ experience in the mutual fund, financial services or investment industry, or at least 2 years’ experience in a dealer back office;
•Required to complete any and all Anti Money Laundering, Complaint Management and PIPEDA courses delivered by company
•Ability to identify patterns or connections and problem solving;
•Superior attention to detail and accuracy;
•Effective organizational, prioritization, and time management skills;
•Excellent interpersonal skills an ability to communicate effectively with all levels of staff;
•Ability to work in a fast paced team based environment

Nice to have:
•Experience in Dataphile is an asset;
•Demonstrated proficiency in MS Office (Word, Excel Successful completion of IFIC Operations Course in an asset.
•CSC/CPH/IFIC Sales or IFIC Operations preferred


Summary
If you are interested in the Operations Specialist role, please apply online at www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.