Are you a ServiceNow BSA looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: ServiceNow BSA
-Start: ASAP
-Estimated length: 4 Months
-Location: Toronto
- Hybrid role - 2 days in office (Tuesdays & Wednesdays) - however, due to the short nature of
...
contract, manager is willing to consider fully remote candidates.
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
• Review incoming requests from business and technical stakeholders for enhancements and
maintenance activities on the ServiceNow platform
• Facilitate discovery sessions with large and diverse business stakeholder groups to drive
requirements discovery and analysis
• Document business solutions using enterprise-standard requirements methodology (Visio
process flows, use case diagrams, process documentation)
• Liaise with developers and help transition business requirements into technical requirements
that can be built upon
• Assist in evaluation of partner solutions and requirements to ensure that the requirement
adhere to team standards
• Develop functional system test cases and support test case documentation that has full
coverage of the critical requirements
• Coordinate and execute actual QA tests while tracking results and any end-to-end issues, and
communicating status/outcome to stakeholders and/or project leaders
• Support UAT and PIV activities including planning, defect triage, and root-cause analysis for
requirements-related issues
• Act as a QA representative on complex application development or maintenance projects and
hold demos as needed
• Help build and maintain a repository of team documentation that will be used to mature the
team
Qualifications
• 3+ years’ experience with ServiceNow
• 5+ years’ experience as a business analyst
• 3 + years’ experience with ITIL or ITSM best practices or procedures
• 3 + years’ experience with various project delivery methodologies such as Waterfall, Iterative
and/or Agile
• Post-secondary degree in IT, computer science or relevant area
Nice-to-have Skills:
• Certified Scrum Master
• PMP Certification
• ServiceNow Certified System Administrator
Soft Skills:
• Excellent communication skills to build rapport with team members and stakeholders
• Motivated self-starter who can manage multiple priority projects/initiatives at the same time
• Ability to resolve blockers using persuasion and influence with stakeholders
• Detail oriented and organized to ensure proper tracking and updates are provided for ongoing
work
• Able to easily adapt to change with shifting work priorities
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a ServiceNow BSA looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: ServiceNow BSA
-Start: ASAP
-Estimated length: 4 Months
-Location: Toronto
- Hybrid role - 2 days in office (Tuesdays & Wednesdays) - however, due to the short nature of
contract, manager is willing to consider fully remote candidates.
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
• Review incoming requests from business and technical stakeholders for enhancements and
maintenance activities on the ServiceNow platform
• Facilitate discovery sessions with large and diverse business stakeholder groups to drive
requirements discovery and analysis
• Document business solutions using enterprise-standard requirements methodology (Visio
process flows, use case diagrams, process documentation)
• Liaise with developers and help transition business requirements into technical requirements
that can be built upon
• Assist in evaluation of partner solutions and requirements to ensure that the requirement
...
adhere to team standards
• Develop functional system test cases and support test case documentation that has full
coverage of the critical requirements
• Coordinate and execute actual QA tests while tracking results and any end-to-end issues, and
communicating status/outcome to stakeholders and/or project leaders
• Support UAT and PIV activities including planning, defect triage, and root-cause analysis for
requirements-related issues
• Act as a QA representative on complex application development or maintenance projects and
hold demos as needed
• Help build and maintain a repository of team documentation that will be used to mature the
team
Qualifications
• 3+ years’ experience with ServiceNow
• 5+ years’ experience as a business analyst
• 3 + years’ experience with ITIL or ITSM best practices or procedures
• 3 + years’ experience with various project delivery methodologies such as Waterfall, Iterative
and/or Agile
• Post-secondary degree in IT, computer science or relevant area
Nice-to-have Skills:
• Certified Scrum Master
• PMP Certification
• ServiceNow Certified System Administrator
Soft Skills:
• Excellent communication skills to build rapport with team members and stakeholders
• Motivated self-starter who can manage multiple priority projects/initiatives at the same time
• Ability to resolve blockers using persuasion and influence with stakeholders
• Detail oriented and organized to ensure proper tracking and updates are provided for ongoing
work
• Able to easily adapt to change with shifting work priorities
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
