P2 - Sr. Business Analyst - HR/Workday/ServiceNow x2

- Hybrid role - 2 days onsite

Advantages
You will have an opportunity to work with a leading employer in the local market.

Responsibilities
• Key member of the project working team, partnering with the business and IT
SMEs/Leads and the vendor to document, workflows, synthesizing data, mapping future
state, gap analysis, raising risks and issues and a key resource to help to document
collateral for roll out, job aids, operating procedures, etc.
• Manage projects/sustainment of digital tools designed to improve employee
experiences.
• Handling documentation, change management, elicitation, and support.
• Writing/Documenting SOP's (Standard Operating Procedures)

Qualifications
• Business Analyst exp. - Business Side
• Requirements Gathering
• Workday/HR Operations experience
• Agile Methodology knowledge/experience
• Business process optimization and improvement experience
• Change Management
• Well-established full-cycle project requirements delivery management: handling
documentation, change management, elicitation, support.
• Solid documentation skills, being able to articulate value of projects in a clear, concise,
and unambiguous manner. Process documentation experience including business
operation procedures experience
• Instructional design/learning experience for the development of job aids
• Knowledge based projects experience
• Has experience with reporting out of an application
• Clear Communication
• Collaboration
• Facilitation
• Fast Learner
• Can work with ambiguity
• Driver of outcomes

• Organized and on top of their deliverables
Nice to have:
• Service Now knowledge would be beneficial.

Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then
discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract
opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs
matched automatically to your skills and preferences. When you're ready to interview we meet with you in
person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get
started!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.