Are you looking to gain experience with a top 5 bank? Do you have excellent back office skills? If so, this is a great opportunity for you!Our client is looking for an Operations Officer for a 4 months contract in Markham. This position is working remotely for now and can go back onsite in future. Pay rate: $24.74/hourRotational shifts: Monday to Friday Shift timings: 8:30am - 5:00pmAdvantages●Gain experience working for a leading and globally recognized organization●Earn a competitive rate within the industry●Work full time hours on a 4 month assignment with potential for extension●Remote work for now●Start date is ASAPResponsibilitiesAs an Operations Officer, your duties will include but not be limited to:●Receiving requests from CBCs and commercial customers via fax, email and phone●Verifying KYC and due diligence on transactions including manual wire payments, funds transfers and stop payments●Completing investigations (i.e. cheque copies, statement reprints, adjustment disputes, etc.) using various tools such as OPC, WebIR and E-docs●Referring to other business partners within across client and externally to obtain resolutions to customer and partner inquiries●Completing other administrative tasks including cheque orders, Express Deposit set-up, address changes, and Bonds of Indemnity●Submitting requests to open additional commercial deposit accounts and account maintenance for business signing authorities●Overviewing departmental activitiesQualifications●College/university graduate is required●Take Ownership of Tools: where to find and locate these tools, work independently●Fast-paced, multi-tasking●MS Suites – Word, Outlook, Excel (beginner-intermediate – basic formulas), MS Access (basic)●Detail Oriented, Attention to change, Adapt to ever changing policies●Previous operations officer work (5+ years)●Customer service and Retail Banking/Contact Center experience, Administrative workNice to Haves:●Banking Experience is a plus●Bilingual – reading and speaking within a business environment (French/English) is an assetSummaryInterested in the Operations Officer role in Markham? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to email@example.com to ensure their ability to fully participate in the interview process.