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P3 - Service Officer - Laval 46119

job details

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    job details
    Are you a bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have Exceptional organizational and time management skills? If so, this would be a great opportunity for you!

    Our client, a top 5 bank, is looking for a Service Officer for a 6 months contract in Laval. This is hybrid role, required to be in the office on Monday & Wednesdays. Possibility of contract extension.
    Pay rate: $ 24.47 /Hour
    Rotational shifts: Monday – Friday, 9am-5pm (First month of training will be 8am-4pm)


    Advantages
    •Gain experience within a top 5 bank
    •Earn a competitive rate within the industry
    •Work full time hours on a 6 month assignment with potential for extension
    •Hybrid role
    •Start date ASAP


    Responsibilities
    As a Service Officer, your duties will include but not be limited to:
    •Providing accurate, organized and efficient administrative support;
    •Collecting and tracking data, research information, sort and distribute mail, and perform other administrative assignments as required.
    •Building strong working relationships with partners and management by providing appropriate and accurate information
    •Contributing positively to CEI by continuously evaluating department speed and accuracy.
    •Working pro-actively collaboratively with internal partners to ensure a legendary customer experience in all interactions.
    •Sharing knowledge, expertise and provide training to the department.
    •Taking ownership of issues, using expertise and problem solving to enhance client satisfaction
    •Maintaining proficiency with software applications/programs and/or department specific systems as required (ie. MS Office, Word, Claim Centre, As400, Excel, Outlook, etc.)
    •Being an effective resource and flexible in adjusting to changing work priorities
    •Participating fully as a member of a team supporting our partners and contribute to a positive work environment
    •Keeping team/management informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
    •Supporting the management team by continuously developing knowledge in own area


    Qualifications
    •Home Computer/ High Speed Internet Required
    •French & English Bilingual
    •Working knowledge of Microsoft Office (Excel and Word) – must be able to navigate a spreadsheet
    •Excellent knowledge and proficiency in MS Outlook
    •Able to work in a fast-paced environment & efficiently manage workflow
    •Proactive and flexible to work in a changing environment
    •Excellent written and verbal communication skills
    •Demonstrates sound judgment
    •Exceptional organizational skills
    •Excellent time management skills

    Nice to haves:
    •Admin experience is an asset not required
    •Typing skills 40-60 WPM.
    •Knowledge of the insurance industry
    •Critical thinking skills
    •Post-secondary preferred


    Summary
    Interested in the Service Officer role in Laval? Apply online today!
    Candidates moving towards the next step of the recruitment process will be contacted.


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have Exceptional organizational and time management skills? If so, this would be a great opportunity for you!

    Our client, a top 5 bank, is looking for a Service Officer for a 6 months contract in Laval. This is hybrid role, required to be in the office on Monday & Wednesdays. Possibility of contract extension.
    Pay rate: $ 24.47 /Hour
    Rotational shifts: Monday – Friday, 9am-5pm (First month of training will be 8am-4pm)


    Advantages
    •Gain experience within a top 5 bank
    •Earn a competitive rate within the industry
    •Work full time hours on a 6 month assignment with potential for extension
    •Hybrid role
    •Start date ASAP


    Responsibilities
    As a Service Officer, your duties will include but not be limited to:
    •Providing accurate, organized and efficient administrative support;
    •Collecting and tracking data, research information, sort and distribute mail, and perform other administrative assignments as required.
    •Building strong working relationships with partners and management by providing appropriate and accurate information
    •Contributing positively to CEI by continuously evaluating department speed and accuracy.
    •Working pro-actively collaboratively with internal partners to ensure a legendary customer experience in all interactions.
    •Sharing knowledge, expertise and provide training to the department.
    •Taking ownership of issues, using expertise and problem solving to enhance client satisfaction
    •Maintaining proficiency with software applications/programs and/or department specific systems as required (ie. MS Office, Word, Claim Centre, As400, Excel, Outlook, etc.)
    •Being an effective resource and flexible in adjusting to changing work priorities
    •Participating fully as a member of a team supporting our partners and contribute to a positive work environment
    •Keeping team/management informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
    •Supporting the management team by continuously developing knowledge in own area


    Qualifications
    •Home Computer/ High Speed Internet Required
    •French & English Bilingual
    •Working knowledge of Microsoft Office (Excel and Word) – must be able to navigate a spreadsheet
    •Excellent knowledge and proficiency in MS Outlook
    •Able to work in a fast-paced environment & efficiently manage workflow
    •Proactive and flexible to work in a changing environment
    •Excellent written and verbal communication skills
    •Demonstrates sound judgment
    •Exceptional organizational skills
    •Excellent time management skills

    Nice to haves:
    •Admin experience is an asset not required
    •Typing skills 40-60 WPM.
    •Knowledge of the insurance industry
    •Critical thinking skills
    •Post-secondary preferred


    Summary
    Interested in the Service Officer role in Laval? Apply online today!
    Candidates moving towards the next step of the recruitment process will be contacted.


    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.