PART TIME Customer Service Representative BILINGUAL - Work from home

Schedule: You need to be available Sunday 7am-9pm and Monday-Thursday 8am-5pm (rotational schedule) Friday and Saturday Off

Start date : May 14th 2023

Advantages
- Competitive Salary
- Currently 100% telecommuting, for the future hybrid formula
- Full range of benefits
- 7% bonus on annual salary
- RRSP
- Share purchase
- Sunday to Thursday schedule
- 400$ offered in health expenses
- Discounts on banking products
- Great opportunity for advancement within the bank

Responsibilities
- Answer incoming customer calls, provide appropriate information on banking services offered
- Assist customers with their transactional needs
- Support the teams working in the banking branches
- Provide customers with opportunities to improve their financial health
- All other customer service related tasks

Qualifications
- 1 year of customer service experience, call center experience is an asset
- Have a high school diploma
- Strong communication skills
- Comfortable with high volume inbound calls
- Ability to work on a rotating schedule from 7am to 9pm on Sundays and from 8am-5pm Monday to Thursday
- Excellent oral and written French AND English language skills
- Good command of MS Office (Word, Excel, Outlook)

Summary
Are you available to start this position on May 14th 2023

Do you think you have what it takes to work as a customer service agent in the banking industry?

We look forward to meeting you,
Send us your resume to tahina.renord@randstad.ca '' customer service agent - bank ''.

We will contact you shortly

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.