Do you have coordination experience working in Long-Term Care, Retirement Homes or Home Care? Are you a proficient multi-tasker looking for an chance to show off your skills? Are you feeling "stuck" in your job, with no opportunities for growth and advancement?Then we have an amazing PERMANENT opportunity for you!We are looking for a Client Care Coordinator for a leading employer in the home care industry, located in Mississauga. As the main point of contact for clients, staff and internal stakeholders, the Client Care Coordinator plays an essential role in ensuring the effectiveness, efficiency and safety of customer care. The Client Care Coordinator wears many hats and supports the business in staffing management and recruitment for Home Care clients, work assignments and shift scheduling, client care, sales, invoicing, and contract negotiation. This role is perfect for someone who is passionate about full-cycle home and long-term care service coordination and loves to multi-task! This is a permanent position and we are looking for candidates with availability to start immediately in the Mississauga area. The successful candidate will have the chance to join a tight-knit team with lots of opportunities for growth.If you are interested in hearing more, please email your resume to Deirdra.Wadden@randstad.ca with "Client Care Coordinator" in the subject line!AdvantagesWhat’s in it for YOU as a Client Care Coordinator:- Competitive starting salary: $40K-45K- Quarterly bonus based on performance- Full-time, Monday to Friday 9:00am - 5:00pm - great work-life balance!- Benefits offered- Plenty of opportunities for growth and advancement - Great location in Mississauga- Transit and highway accessible- Well-managed, social office with fun activities every week!ResponsibilitiesWhat YOU will be doing as a Client Care Coordinator:- Act as a main point of contact for new and existing clients, staff and other stakeholders- Manage, organize and coordinate shift schedules and assignments and monitor staff performance- Negotiating pricing and contracts with Retirement and Long-Term Care clients- Recruit new staff and manage onboarding and orientation- Invoice clients and follow up on payments in coordination with accounting department- Liaise with marketing department on campaigns and sales leads - Create and update progress reports weekly - Monitor industry trends and identify opportunities for process improvement- General office administration and coordinationQualificationsWhat YOU bring to the role of Client Care Coordinator:- 1-3 years of office management or administrative experience- Previous experience in Long-Term Care (LTC), Retirement Homes or Home Care field- Excellent written and verbal communication skills- Ability to multitask and manage time effectively in a fast-paced environment- Strong attention to detail, organization and prioritization skills- Proficient in MS Office, knowledge of CRM platforms (ex. Salesforce) is preferred - Able to work independently for long periods- Demonstrated ability to work as part of a team- Availability to work occasional evenings or weekends as requiredSummaryIf you believe this Client Care Coordinator opportunity in Mississauga is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to Deirdra.Wadden@randstad.ca with the subject line "Client Care Coordinator."Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!Halton Region:Jessica.Bayuk@randstad.caPeel Region:Kianna.Padua@randstad.caGeneral:Deirdra.Wadden@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.