Patient Coordinator

We are looking to meet with experienced Patient Coordinators in the Toronto area. This posting is not for a specific position, but to reach out proactively to talent in the Toronto area for both long and short-term contract opportunities in the field of healthcare and medicine. As a Patient Coordinator, you will be one of the central pillars of the healthcare team, responsible for the smooth running of the clinic and ensuring that patients always come first. The main point of contact for patients, vendors and healthcare providers, the Patient Coordinator has excellent communication and interpersonal skills and a polished, professional manner. You will be responsible for greeting patients, conducting thorough patient intake, accepting payments by cash, OHIP, WSIB and private insurance, creating and updating medical records, booking appointments, and general coordination of the clinic. The Patient Coordinator also has an eye for details and an understanding that errors are a patient health and safety issue.

The ideal candidate is care-oriented, enjoys working in a collaborative environment, and loves finding new ways to be more efficient. We are seeking individuals in the Toronto area who are available to work full-time.

Advantages
What’s in it for YOU as a Patient Coordinator:

Advance your career in healthcare - let us help you find your dream job!
Central work locations in Toronto
Competitive hourly wage: $20-25/hr
Permanent and contract opportunities
Benefits at a discount through Randstad
Team Environment
Meaningful work opportunity: help contribute to patient wellness and support healthcare professionals!

Responsibilities
What YOU will be doing as a Patient Coordinator:

Greeting patients and processing detailed patient intake
Using EMR (Electronic Medical Records) to support clinic scheduling, recordkeeping and patient care
Booking appointments, sending reminders and managing the clinic schedule to ensure that time and facilities are utilized to maximum efficiency
Answering phone calls from patients and responding to general inquiries
Entering monthly OHIP billing into medical software
Handling payments and billing for uninsured patients
Communicating with healthcare providers via phone, email and fax regarding patient care, referrals and medical requisitions
Filing, photocopying, faxing and maintaining patient records
Creating reports for management as required


Qualifications
What YOU bring to the role of Patient Coordinator:

To succeed in this fast-paced, high pressure environment, the Patient Coordinator should have 2 or more years of experience in healthcare administration in the private or public sector.
Other requirements include:
Postsecondary education in Medical Office Administration and understanding of medical terminology preferred
Tech-savvy and proficient in using EMR
Customer service oriented and committed to putting patients first
Well-developed interpersonal and problem-solving skills with an ability to build patient relationships, resolve disputes quickly and diffuse situations
High-level verbal and written communication skills with a professional manner
Highly organized with excellent time management skills, experienced managing multiple priorities in a fast-paced environment
Detail-oriented, skilled in accurate, high-volume data entry
Ability to maintain confidentiality in a variety of settings and experienced in handling sensitive information
Reliable and conscientious with a “get-it-done” attitude


Summary
If you would like to join our talent pool of Patient Coordinators in the Toronto region, please apply directly to this posting as soon as possible so you may be considered. If you are interested but have a few questions prior to applying, call our office at (905) 814-6554 and ask to speak to Deirdra in the Healthcare Division.

Not interested in this role but still looking for your next great opportunity? Randstad's Healthcare Division specializes in hiring for clinical, managerial and non-clinical administrative and patient support roles within the private and public healthcare and medical sectors. Our Healthcare Admin team supports the recruitment and selection processes for various permanent and contract positions, including Data Entry, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in being considered for those types of roles (temporary or permanent), please reach out to our team to connect further

GTA/Ontario:
deirdra.wadden@randstad.ca

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Thank you for your interest!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.