Our client is committed to the growth and development of our employees. They are one of Canada’s largest and most reliable insurance brokerages.
They looking at a Service Insurance Advisor to join our Personal Insurance team based out Ottawa.
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Personal Lines - Service Advisor
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see all jobs- Are you interested in working in Customer Service? Do you have a passion for assisting others? Do you enjoy building relationships with others? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known Canadian Fuel Company their contact center work from homeThis is a 2-3 month contract with the potential of going permanent . To find out more, read below.Type: Contract with potential of going permanentSalary: $18/hourLocation: Work From HomeHours of Operation: Monday – Friday 8am-4pm OR 9am-5pm (Must be able to work 1 Saturday a month – will get a day off during the week to compensate)ADVANTAGES- Get your foot in the door with a great company- Set hours Monday – Friday 8am-4pm or 9am – 5pm (No evenings!)- Strong potential to go permanent after the contract is done- Paying $18/hour- Get your foot in the door with a growing company- Career development if taken on perm- Fun and casual environment- Build relationships with many different clientsRESPONSIBILITIESJob duties of a Customer Service Representative are, but not limited to:- Making outbound calls to clients- Booking delivery times- Checking up on delivery frequency- Dealing with some escalated issues- Making sure deliveries are sent out in a timely manner- Updating clients profile accordingly- Providing top notch customer serviceQUALIFICATIONSQualifications- Customer Service experience is mandatory- Call center and retail is an asset- Team player- Outgoing, positive attitude- Hard worker, quick learner- Conflict resolution and problem solving is keySUMMARYIf this sounds like you, or someone you know, apply now!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention "Customer Service Work From Home"Looking forward to hearing from you
- Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededADVANTAGESWork from home for nowSchedule: Monday to Friday6 month assignmentStart date: ASAProlling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 16.18$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. RESPONSIBILITIES- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQUALIFICATIONS- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SUMMARYQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted.
- Are you recognized for your sense of service to customers, and you are available to start working on January 20th? Read the following and apply now!Permanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance ADVANTAGESHere are the advantages you can benefit from as a customer service representative in Montreal:- Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit plan- Work from home during COVID-19RESPONSIBILITIESThe main responsibility of a customer service representative will be:- Answer incoming emails and calls from customers - Processing the various orders- Provide explanations about the company's products and services- Use different computer systems to include a multitude of informationQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a customer service representative in Montreal:- Excellent communication skills, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable)SUMMARYPermanent positionSalary: $14.10 Workplace: During the pandemic work from home Hours of operations: 7 days a week, You must be available Monday to Sunday from 8:00 am – 11:00 pm Schedule given in advance Are you interested in the position? Send your CV with the subject "customer service rep. "charles-etienne.meloche@randstad.ca, karen.leiton@randstad.ca,hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Charles, Karen, Hakeem
