process excellence leader, Toronto

randstad canada
job type
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job details

toronto, ontario
job type
reference number
randstad canada
apply now

job description

Are you looking for a leadership role in process improvement within the manufacturing company?
Do you have strong business and manufacturing process improvement?
Would you like to work in an fast-growing and innovative company?

The Leader, Process Excellence will review, design and build a standardized end to end process and be an integral part of transforming business. This includes gathering business requirements, designing processes to ensure efficiency and supporting the implementation of process changes within the line of business. This role will require close interaction with all leadership teams in the manufacturing plant; as well as cross-functional resources in HR, Finance, IT, Sales, and and customer service.

Responsibilities & Deliverables:

Your deliverables as a Process Excellence leader will include, but are not limited to, the following:

Creates and executes a long-term vision for operational excellence across the manufacturing plant and leads and champions enterprise-wide operational improvement initiatives.
Partners with senior leaders and departmental stakeholders in understanding operational challenges and identifying opportunities to improve business processes to enable the organization to better achieve its goals.
Document “as-is” and “to-be” processes to establish standard processes and continuously improve them to drive excellence.
Leads effort to implement and measure the success of process change.
Manages and maintains an inventory of all major operational processes within the organization
Direct activities to elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
Lead and facilitates process improvement based workshops for the appropriate functional area to ensure business understanding, and drive adoption of the solution.
Supports the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
Design and implement end to end processes changes (including policies, KPIs, data reporting, governance, SLAs) to ensure efficiency, and effectiveness of processes to meet business requirements, compliance with regulations, legal contracts, and other requirements to minimize liability and risk.
Comfortable dealing with financials and able to evaluate process efficiency in relation to staff required to execute (seeking to avoid over-staffing or under-staffing situations)
Evaluate and establish operational metrics and KPIs for the business
Be an effective change agent to drive and manage change within the organization.
Provide input into the development of technical solutions to support and automate processes as needed.
Provide specific input to the development and review of training materials and delivery as well as quality.
Manage Quality requirements for the functional areas within the business

Required Experience:

Business leader with at least 8 -12 years of experience in process analysis, continuous improvement and six sigma implementation
Ability to lead multiple projects.
Self-starter with a high degree of ownership and strong business acumen
PMP or similar project management certification
Six sigma or lean methodology certification highly recommended
Experience in handling manufacturing and call center processes
Demonstrated ability to create solutions that significantly improve practices that enable the organization to achieve business results.
Demonstrated ability to build credibility and confidence with a wide variety of leaders including internal stakeholders, and be seen as a trusted advisor.
Strong communication and influencing skills, in a variety of situations

If this is the position for you, APPLY ONLINE or email resume to Ariel Rodello at
Only qualified candidates will be contacted.
Please visit for a complete list of opportunities

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.