Product Installer | Window Sever + SQL

Are you a person with excellent troubleshooting skills and the ability to work independently? Are you a person with a sense of urgency and drive to help the team meet its overall goals and objectives?

If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to kyle.chan@randstad.ca or reach out to me on LinkedIn with a message referring to this post.

Advantages
Exciting opportunity for an action-oriented, customer focused individual looking for a fast-paced environment where they can make significant contributions
Work in established large enterprise solution provider
Hybrid work pattern

Responsibilities
Take care of web-integrated application installation
Review client's server requirements
Analyze and troubleshoot application issues and escalate to necessary teams
Provide status updates and incident reports to clients via phone and email
Collaborate with colleagues and alternate teams on projects and possible product improvements
Support for integrated applications in Windows-based environments
Assist with product testing and implementation of newly integrated applications


Qualifications
Bachelor Degree Holder; preferably in computer science/accounting.
Customer service or help desk experience is an asset.
Detail oriented, with effective and clear verbal and written communication skills.
Courteous and professional phone manner, demeanor and attitude.

Summary
Our client, a leading enterprise software solutions provider is looking for a Product Installer to install and set up the integration pieces between the company's applications and its modules with the website for new and existing clients. This is a permanent and hybrid position with flexibility once you are established in the role.

Are you a person with excellent troubleshooting skills and the ability to work independently? Are you a person with a sense of urgency and drive to help the team meet its overall goals and objectives?

If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to kyle.chan@randstad.ca or reach out to me on LinkedIn with a message referring to this post.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.