Are you passionate about travel and creating unforgettable experiences for customers? We are seeking a dynamic and skilled Product Manager with experience in the tour operator industry to join the team. As a Product Manager for Tour Operators, you will play a pivotal role in shaping our travel products and ensuring they exceed customer expectations.
...
In this role, you will actively support and assist the rest of the team in their duties to ensure smooth operations, and they understand clients' needs while providing expert advice on suitable destinations, transportation options, travel dates, costs, and accommodations. Additionally, you will actively participate in the selection of partners, hiring local tour guides and continuously monitor market trends to ensure our travel products remain competitive and cutting-edge.
Competitive salary with potential earnings up to $80,000, based on experience
Comprehensive benefits package
Flexible hybrid work arrangement -Montreal location
Monday to Friday schedule, ensuring a work-life balance as a full-time employee.
Advantages
Advantages of being a Product Manager for Travel Experiences:
-Flexible hybrid work arrangement, allowing a mix of office and remote work from our Montreal location.
-Comprehensive group insurance coverage, including medical, paramedical, and disability benefits.
-A generous pension plan that matches your investment, ensuring a secure future.
-Corporate bonuses through our Shared Success Program, rewarding your contributions to the company's achievements.
-Continuous opportunities for professional growth through ongoing training and development programs.
-Enjoy a free membership card with partners, offering various perks and benefits.
-Exciting discounts with our partner organizations, adding value to your travel experiences and personal life.
Responsibilities
-Understand the needs and preferences of our diverse customer base to curate unique and personalized travel experiences.
- Providing support, guidance, and leadership to the current team, ensuring the successful execution of our tour products while exceeding customer expectation, while they: Advise customers on appropriate destinations, modes of transportation, travel dates, costs, and accommodations, providing expert guidance to meet their travel goals.
-Collaborate with cross-functional teams to develop and execute travel product strategies, incorporating the latest market trends and industry best practices.
-Participate in the selection and management of partnerships with vendors, hotels, and other travel-related businesses to enhance our product and service offerings.
-Monitor market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
-Drive continuous improvement initiatives, leveraging data-driven insights to enhance the overall quality of our travel products and services.
-Foster a customer-centric culture within the team, ensuring that the customer's voice is at the core of all decision-making processes.
-Stay up-to-date with advancements in technology, travel platforms, and industry regulations, ensuring our travel products remain competitive in the market.
-Follow up on customer and tour leader satisfaction reports, ensuring continuous improvement.
-Conduct product training for the team to enhance their knowledge and expertise.
Qualifications
-Fluent bilingualism in both French and English, with strong oral and written communication skills, as you will be managing customer relationships with clients who speak either French or English exclusively.
-Proven experience as a Product Manager within the travel industry, with a focus on designing and delivering exceptional travel experiences.
-In-depth knowledge of the travel market, customer segments, and industry trends.
-Strong analytical skills, with the ability to interpret data and derive actionable insights for product enhancements.
-Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders and build strong partnerships.
-Results-driven mindset, with a track record of delivering successful product launches and driving business growth.
-Creative and innovative thinker, capable of identifying unique travel opportunities to cater to different customer segments.
-Passion for travel and a strong understanding of customer expectations and preferences in the travel domain.
-A team player with the ability to mobilize and collaborate effectively with cross-functional teams.
Summary
If you possess all the qualities we are looking for and want to know more, we encourage you to contact us!
loyee.carridice@randstad.ca
karen.leiton@randstad.ca
Let's redefine the way the world travels together! Your passion for travel and your expertise in creating extraordinary experiences for customers make you an invaluable addition to the team.
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you passionate about travel and creating unforgettable experiences for customers? We are seeking a dynamic and skilled Product Manager with experience in the tour operator industry to join the team. As a Product Manager for Tour Operators, you will play a pivotal role in shaping our travel products and ensuring they exceed customer expectations.
In this role, you will actively support and assist the rest of the team in their duties to ensure smooth operations, and they understand clients' needs while providing expert advice on suitable destinations, transportation options, travel dates, costs, and accommodations. Additionally, you will actively participate in the selection of partners, hiring local tour guides and continuously monitor market trends to ensure our travel products remain competitive and cutting-edge.
Competitive salary with potential earnings up to $80,000, based on experience
Comprehensive benefits package
Flexible hybrid work arrangement -Montreal location
Monday to Friday schedule, ensuring a work-life balance as a full-time employee.
Advantages
Advantages of being a Product Manager for Travel Experiences:
...
-Flexible hybrid work arrangement, allowing a mix of office and remote work from our Montreal location.
-Comprehensive group insurance coverage, including medical, paramedical, and disability benefits.
-A generous pension plan that matches your investment, ensuring a secure future.
-Corporate bonuses through our Shared Success Program, rewarding your contributions to the company's achievements.
-Continuous opportunities for professional growth through ongoing training and development programs.
-Enjoy a free membership card with partners, offering various perks and benefits.
-Exciting discounts with our partner organizations, adding value to your travel experiences and personal life.
Responsibilities
-Understand the needs and preferences of our diverse customer base to curate unique and personalized travel experiences.
- Providing support, guidance, and leadership to the current team, ensuring the successful execution of our tour products while exceeding customer expectation, while they: Advise customers on appropriate destinations, modes of transportation, travel dates, costs, and accommodations, providing expert guidance to meet their travel goals.
-Collaborate with cross-functional teams to develop and execute travel product strategies, incorporating the latest market trends and industry best practices.
-Participate in the selection and management of partnerships with vendors, hotels, and other travel-related businesses to enhance our product and service offerings.
-Monitor market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
-Drive continuous improvement initiatives, leveraging data-driven insights to enhance the overall quality of our travel products and services.
-Foster a customer-centric culture within the team, ensuring that the customer's voice is at the core of all decision-making processes.
-Stay up-to-date with advancements in technology, travel platforms, and industry regulations, ensuring our travel products remain competitive in the market.
-Follow up on customer and tour leader satisfaction reports, ensuring continuous improvement.
-Conduct product training for the team to enhance their knowledge and expertise.
Qualifications
-Fluent bilingualism in both French and English, with strong oral and written communication skills, as you will be managing customer relationships with clients who speak either French or English exclusively.
-Proven experience as a Product Manager within the travel industry, with a focus on designing and delivering exceptional travel experiences.
-In-depth knowledge of the travel market, customer segments, and industry trends.
-Strong analytical skills, with the ability to interpret data and derive actionable insights for product enhancements.
-Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders and build strong partnerships.
-Results-driven mindset, with a track record of delivering successful product launches and driving business growth.
-Creative and innovative thinker, capable of identifying unique travel opportunities to cater to different customer segments.
-Passion for travel and a strong understanding of customer expectations and preferences in the travel domain.
-A team player with the ability to mobilize and collaborate effectively with cross-functional teams.
Summary
If you possess all the qualities we are looking for and want to know more, we encourage you to contact us!
loyee.carridice@randstad.ca
karen.leiton@randstad.ca
Let's redefine the way the world travels together! Your passion for travel and your expertise in creating extraordinary experiences for customers make you an invaluable addition to the team.
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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