professional services consultant - servicenow, Toronto

randstad canada
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job details

toronto, ontario
job type
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randstad canada
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job description

We are seeking a sharp, fast learner who will deal with a broad spectrum of tasks. As a Software Professional Services Consultant with ServiceNow and ITSM experience in the heart of downtown Toronto we are looking to have you apart of a highly motivated team. If you are a Software Professional Services Consultant who is constantly evolving and reinventing yourself, then we want you on our team! We love challenges and creative solutions and we would love to see what you've got!

If you think this is an environment you want to work in, keep on reading.

Why you want to work with us:

-King West location (easy TTC access AND free parking!)
-Remote for the foreseeable future
-Growing SaaS company that is well funded
-company events, happy hours
-they take their culture seriously and really strive for a good work/life balance

What will your day look like?

-Leading customers, through the implementation process with a primary focus on off-site implementations (via scheduled sessions using web conferencing)
-Understanding the business processes, application environment, and customers’ requirements
-Managing client expectations and internal deadlines to ensure timely and successful implementations
-Providing technical consultation to cross-functional teams through extensive product knowledge
-Maintaining technical proficiency through self-training

What will you bring to this role?

Excellent interpersonal, communication, and presentation skills
3-4 years of experience in technological services/professional services/client success
Experience in training and implementing systems – a must
Experience with ServiceNow and ITSM systems - mandatory
Experience working with international companies – advantage
Team player
Ability to work flexible hours according to international customer requirements
Willingness to travel on short trips abroad
Fluent English - Mandatory
B.A/BSc degree in IT, computer science, or other relevant fields– advantage
Office Location - Toronto, Canada

If this role as a Software Professional Services Consultant is a good fit for you, apply today! Reach out to Alfred Lo at