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    • Kitchener, Ontario
    • Contract
    • $21.00 per hour
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 2 months, with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Start Date: Monday, August 9thLocation: Work From HomeEquipment ProvidedWork for a well-known companyAdvantages- 2 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 2 months, with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Start Date: Monday, August 9thLocation: Work From HomeEquipment ProvidedWork for a well-known companyAdvantages- 2 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Kitchener, Ontario
    • Contract
    • $23.00 per hour
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 2 months, with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $23/ hour Start Date: Monday, August 9thLocation: Work From HomeEquipment ProvidedWork for a well-known companyAdvantages- 2-month contract with potential for extension- Competitive pay ($23/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 2 months, with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $23/ hour Start Date: Monday, August 9thLocation: Work From HomeEquipment ProvidedWork for a well-known companyAdvantages- 2-month contract with potential for extension- Competitive pay ($23/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ayr, Ontario
    • Contract
    Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Contract
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Contract
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual Customer Service Representative - French and English for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual Customer Service Representative - French and English role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual Customer Service Representative - French and English, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual Customer Service Representative - French and English for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual Customer Service Representative - French and English role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual Customer Service Representative - French and English, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Contract
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Contract
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, 7.25 hours.day- Salary: $23.00-$24.00/hr depending on experience- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, 7.25 hours.day- Salary: $23.00-$24.00/hr depending on experience- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Contract
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Permanent
    Are you bilingual French/English? Do you enjoy Customer Service and have previous experience in a call centre?If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for Bilingual French Customer Service Representative for a growing Top Employer in Guelph.Advantages-Permanent, direct hire with the client-Monday to Friday work week-Competitive annual salary based on experience -A defined pension plan that starts from day one-Great benefits package-7.25 hour work day-Convenient, accessible Guelph location ResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, preferably in a call centre or Customer Accounts, in the financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative opportunity, and would like to apply please follow the "how to apply" instructions below.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual French/English? Do you enjoy Customer Service and have previous experience in a call centre?If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for Bilingual French Customer Service Representative for a growing Top Employer in Guelph.Advantages-Permanent, direct hire with the client-Monday to Friday work week-Competitive annual salary based on experience -A defined pension plan that starts from day one-Great benefits package-7.25 hour work day-Convenient, accessible Guelph location ResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, preferably in a call centre or Customer Accounts, in the financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative opportunity, and would like to apply please follow the "how to apply" instructions below.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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