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      • Montréal, Québec
      • Permanent
      Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
      Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
      • Montréal, Québec
      • Permanent
      Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
      Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
      • Montréal, Québec
      • Permanent
      • $17 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
      • Anjou, Québec
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)

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