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    3 jobs found for call centre in L4G 0X1

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      • Markham, Ontario
      • Contract
      Are you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 12 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.83 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $16.83 per hour• Full time hours on a 12 month contract- MUST be available for shifts between Monday-Friday 8:00am - 8:00pm and Saturday 8:30am - 4:30pm (approx. 1-2 Saturday shifts per month)• Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesIn this role you will be responsible for providing "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Qualifications• 1 - 2 years’ call centre experience• Billing/Credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS WordSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 12 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.83 per hour, and work remotely until further notice (supporting Markham, ON office).
      Are you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 12 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.83 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $16.83 per hour• Full time hours on a 12 month contract- MUST be available for shifts between Monday-Friday 8:00am - 8:00pm and Saturday 8:30am - 4:30pm (approx. 1-2 Saturday shifts per month)• Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesIn this role you will be responsible for providing "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Qualifications• 1 - 2 years’ call centre experience• Billing/Credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS WordSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 12 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.83 per hour, and work remotely until further notice (supporting Markham, ON office).
      • Markham, Ontario
      • Contract
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.
      • Markham, Ontario
      • Contract
      Our client in the insurance industry is seeking a Customer Service Representative to work a 3-month assignment in Markham within their Personal and Commercial line of business. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.We're looking for candidates with previous call centre and customer service experience. Advantages• Work for a well-known insurance company• Markham location• Work from home for now• Earn $17.44 per hour• 3-month contract with possibility of extension• 8am to 8pm ( Monday to Friday)When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Providing first-in-class service to customers/brokers by supporting billing telephone inquiries in a professional, timely, and courteous manner.• Investigating and resolving discrepancies in a joint effort with our brokers and underwriters on billing-related matters.• Acting as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicating clearly, effectively, and empathetically to customers both through telephony and electronic means via email resolving issues, and ability to describe various programs/services available to customers.• Interpreting and identifying the customer’s needs and respond appropriately and professionally• Obtaining relevant information systematically to provide a seamless interaction with our customers when supporting their inquiriesQualifications• Minimum 1 year of customer service experience - preferably in a call centre environment• Excellent communication skills• Adaptable and able to handle a fast-paced environment• MS Office skills• Strong analytical and investigative skills, demonstrates attention to detail and quality.SummaryIf you're interested in the Customer Service Representativerole in Markham, please apply online at www.randstad.ca. Qualified candidates will be contacted.
      Our client in the insurance industry is seeking a Customer Service Representative to work a 3-month assignment in Markham within their Personal and Commercial line of business. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.We're looking for candidates with previous call centre and customer service experience. Advantages• Work for a well-known insurance company• Markham location• Work from home for now• Earn $17.44 per hour• 3-month contract with possibility of extension• 8am to 8pm ( Monday to Friday)When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Providing first-in-class service to customers/brokers by supporting billing telephone inquiries in a professional, timely, and courteous manner.• Investigating and resolving discrepancies in a joint effort with our brokers and underwriters on billing-related matters.• Acting as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicating clearly, effectively, and empathetically to customers both through telephony and electronic means via email resolving issues, and ability to describe various programs/services available to customers.• Interpreting and identifying the customer’s needs and respond appropriately and professionally• Obtaining relevant information systematically to provide a seamless interaction with our customers when supporting their inquiriesQualifications• Minimum 1 year of customer service experience - preferably in a call centre environment• Excellent communication skills• Adaptable and able to handle a fast-paced environment• MS Office skills• Strong analytical and investigative skills, demonstrates attention to detail and quality.SummaryIf you're interested in the Customer Service Representativerole in Markham, please apply online at www.randstad.ca. Qualified candidates will be contacted.

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