Thank you for subscribing to your personalised job alerts.

    60 jobs found for call centre in L7A0P2

    filter2
    clear all
      • Ottawa, Ontario
      • Contract
      • $15.00 - $17.00 per hour
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for Call Centre Agents to work remotely on a short term contract (4-5 weeks) with possibility of extension. You would need to be located in the Greater Ottawa region, be available between 8am and 8pm Monday-Friday, and have your own computer with stable internet access. If all that applies to you, keep reading on!Advantages- flexibility of short term contract work! Great for students!- 8 hour shifts between 8am and 8pm Monday-Friday- pay rate of 15/hr for English speaking agents- pay rate of 17/hr for Bilingual agents (English and French)- work from home!Responsibilities- assist callers in registering for a program- keep track of calls in the system- some data entry- maintain professionalism at all times on the phone with callers- other duties as requiredQualifications- great communication skills!- must have a quiet & private workspace available- must be able to connect your computer directly to your modem/router - must be available between 8am and 8pm Monday-FridaySummaryDoes this sound like you?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Call Centre Project" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for Call Centre Agents to work remotely on a short term contract (4-5 weeks) with possibility of extension. You would need to be located in the Greater Ottawa region, be available between 8am and 8pm Monday-Friday, and have your own computer with stable internet access. If all that applies to you, keep reading on!Advantages- flexibility of short term contract work! Great for students!- 8 hour shifts between 8am and 8pm Monday-Friday- pay rate of 15/hr for English speaking agents- pay rate of 17/hr for Bilingual agents (English and French)- work from home!Responsibilities- assist callers in registering for a program- keep track of calls in the system- some data entry- maintain professionalism at all times on the phone with callers- other duties as requiredQualifications- great communication skills!- must have a quiet & private workspace available- must be able to connect your computer directly to your modem/router - must be available between 8am and 8pm Monday-FridaySummaryDoes this sound like you?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Call Centre Project" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you an intermediate - senior customer service professional with experience leading call centre teams? Have you been responsible for handling escalated calls, as well as trying to create process improvements within the call centre environment? Are you looking to further develop your skills within a well recognized company? If so, we have an excellent opportunity for you! We are currently looking for a Project Coordinator - Call Centre Operations to support our client, a globally recognized financial institution. In this role you will work full time hours on a 12 month assignment, working remotely until further notice, and earn a competitive pay rate within the industry. Advantages• Gain experience working for a globally recognized organization• Work full time hours a 12 month assignment• Earn a competitive pay rate within the industry• Work from home until further notice (Toronto, ON office)Responsibilities• Account-level triage for compliance and operational controls for the department• Report of compliance test results, and critical quality issues• Investigation and respond to department related complaints, escalate any high-risk situations as appropriate• Maintenance of visual management boards, and digital equivalents• Work with the process managers to identify process improvementsQualifications• Bachelor's degree in Engineering, Business, Commerce or Science• At least 2 years experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively• At least 2 years of customer service experience in a banking call center or financial services call center• At least 1 year working with Excel (pivot tables, formulas, etc) and reviewing large sets of data• At least 2 years experience working in the Financial Industry• Experience with data analysis or desire to learn• Proficient using agent facing systemSummaryAre you an intermediate - senior customer service professional with experience leading call centre teams? Have you been responsible for handling escalated calls, as well as trying to create process improvements within the call centre environment? Are you looking to further develop your skills within a well recognized company? If so, we have an excellent opportunity for you! We are currently looking for a Project Coordinator - Call Centre Operations to support our client, a globally recognized financial institution. In this role you will work full time hours on a 12 month assignment, working remotely until further notice, and earn a competitive pay rate within the industry. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an intermediate - senior customer service professional with experience leading call centre teams? Have you been responsible for handling escalated calls, as well as trying to create process improvements within the call centre environment? Are you looking to further develop your skills within a well recognized company? If so, we have an excellent opportunity for you! We are currently looking for a Project Coordinator - Call Centre Operations to support our client, a globally recognized financial institution. In this role you will work full time hours on a 12 month assignment, working remotely until further notice, and earn a competitive pay rate within the industry. Advantages• Gain experience working for a globally recognized organization• Work full time hours a 12 month assignment• Earn a competitive pay rate within the industry• Work from home until further notice (Toronto, ON office)Responsibilities• Account-level triage for compliance and operational controls for the department• Report of compliance test results, and critical quality issues• Investigation and respond to department related complaints, escalate any high-risk situations as appropriate• Maintenance of visual management boards, and digital equivalents• Work with the process managers to identify process improvementsQualifications• Bachelor's degree in Engineering, Business, Commerce or Science• At least 2 years experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively• At least 2 years of customer service experience in a banking call center or financial services call center• At least 1 year working with Excel (pivot tables, formulas, etc) and reviewing large sets of data• At least 2 years experience working in the Financial Industry• Experience with data analysis or desire to learn• Proficient using agent facing systemSummaryAre you an intermediate - senior customer service professional with experience leading call centre teams? Have you been responsible for handling escalated calls, as well as trying to create process improvements within the call centre environment? Are you looking to further develop your skills within a well recognized company? If so, we have an excellent opportunity for you! We are currently looking for a Project Coordinator - Call Centre Operations to support our client, a globally recognized financial institution. In this role you will work full time hours on a 12 month assignment, working remotely until further notice, and earn a competitive pay rate within the industry. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Permanent
      • $22.29 per hour
      Do you love customer service and answering high volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call centre representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high volume call centre position that is work from home.When: Starting July 5th 2021 ongoing until December 2021 (or longer)Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.29Hours: Monday to Sunday, between 7.00am to 7.30pm (8 hours a day or less / 5 days a week or less)• Pay rate of $22.29/hour• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.29/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00am to 7.30pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call centre experience• After the 10 week assignment you will be eligible to apply for permanent position with company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Thank you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love customer service and answering high volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call centre representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high volume call centre position that is work from home.When: Starting July 5th 2021 ongoing until December 2021 (or longer)Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.29Hours: Monday to Sunday, between 7.00am to 7.30pm (8 hours a day or less / 5 days a week or less)• Pay rate of $22.29/hour• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.29/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00am to 7.30pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call centre experience• After the 10 week assignment you will be eligible to apply for permanent position with company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Thank you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      • $14.25 per hour
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start June 8th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, June 8thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, June 8th - Friday, June 11th 12:30 pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start June 8th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, June 8thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, June 8th - Friday, June 11th 12:30 pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Edmonton, Alberta
      • Permanent
      Attention all Call Center Representative candidates in Edmonton!Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate. That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.Randstad is Hiring Call Center Intake Officers in Edmonton! Do you have call centre or banking experience? Are you comfortable with multitasking and working in a fast paced call center environment? Do you know how to handle difficult situations and turn them around? Are you looking to gain invaluable experience in a non for profit organization? Are you available for full time?If you answered yes, then this opportunity is for you! We are looking for candidates to fulfill a permanent position with the a publicly funded, non-profit organization. This is a full time position working as a call centre customer service representative.Start Date: Monday May 31st Salary Range: $40,488 - $47,196 (Based on prior experience and overall fit)Schedule:Monday - Friday8:15AM - 5:00PMFull time hoursLocation:Edmonton, AlbertaAdvantages• competitive salary • Monday-Friday, no weekends!• full time day shift• gain invaluable experience working with a non for profit organization • transit accessible in Edmonton• permanent opportunity with great career progression opportunities • great team and company culture ResponsibilitiesIn this position, you will be required to:• answer a high volume of inbound calls• offer high quality client intake services • obtain information and financial data from the clients.• be empathetic to each individual situation• complete client applications over the phone related to criminal, family, civil, and immigration laws• maintain a positive and professional personality• work in a cubicle, office environment• be a team playerQualifications• excellent English communication skills• previous call centre experience is required• banking work experience is an asset• ability to handle tough situations and de-escalate effectively• positive and professional attitude• experience with Microsoft Suite including Word, Excel and Outlook is required•criminal background check clearance is required How to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply online on www.randstad.ca or contact me TODAY on yasameen.aljanabi@randstad.ca. Please send your current resume and add the subject line: "Edmonton - Intake Officer".Thank you for your interest and application.** Local Edmonton candidates only. SummaryCall Center Intake OfficerMay 31st 2021 Full time and Permanent opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Attention all Call Center Representative candidates in Edmonton!Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate. That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.Randstad is Hiring Call Center Intake Officers in Edmonton! Do you have call centre or banking experience? Are you comfortable with multitasking and working in a fast paced call center environment? Do you know how to handle difficult situations and turn them around? Are you looking to gain invaluable experience in a non for profit organization? Are you available for full time?If you answered yes, then this opportunity is for you! We are looking for candidates to fulfill a permanent position with the a publicly funded, non-profit organization. This is a full time position working as a call centre customer service representative.Start Date: Monday May 31st Salary Range: $40,488 - $47,196 (Based on prior experience and overall fit)Schedule:Monday - Friday8:15AM - 5:00PMFull time hoursLocation:Edmonton, AlbertaAdvantages• competitive salary • Monday-Friday, no weekends!• full time day shift• gain invaluable experience working with a non for profit organization • transit accessible in Edmonton• permanent opportunity with great career progression opportunities • great team and company culture ResponsibilitiesIn this position, you will be required to:• answer a high volume of inbound calls• offer high quality client intake services • obtain information and financial data from the clients.• be empathetic to each individual situation• complete client applications over the phone related to criminal, family, civil, and immigration laws• maintain a positive and professional personality• work in a cubicle, office environment• be a team playerQualifications• excellent English communication skills• previous call centre experience is required• banking work experience is an asset• ability to handle tough situations and de-escalate effectively• positive and professional attitude• experience with Microsoft Suite including Word, Excel and Outlook is required•criminal background check clearance is required How to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply online on www.randstad.ca or contact me TODAY on yasameen.aljanabi@randstad.ca. Please send your current resume and add the subject line: "Edmonton - Intake Officer".Thank you for your interest and application.** Local Edmonton candidates only. SummaryCall Center Intake OfficerMay 31st 2021 Full time and Permanent opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Scarborough, Ontario
      • Permanent
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: 44000-45000This is a PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: 44000-45000This is a PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Scarborough, Ontario
      • Contract
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Our client is looking for a Bilingual Desk Support Specialist to work on-site at their Markham location for an initial 7 month contract.The role is to fulfil hardware replacements, peripheral requests along with new hire deployment of machines. This is deemed an essential role.Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationAdvantages- work with large respected corporation - opportunity to work with cutting edge technologies ResponsibilitiesPrimary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationOther daily duties will include:- Following procedures as related to standard technical troubleshooting- Identify repeated and trending issues for escalation to Tier 2 / Program support team- Utilize, review and/or provide feedback on migration process documentation- Attend / Participate support team meetings/calls, when necessaryExperience/Skills Required- Strong, clear and fluent French/English bilingual customer service skills with the desire and ability to exceed customer expectations- 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when QualificationsExperience/Skills Required- Strong, clear and fluent French/English bilingual customer service skills - 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when engaging end-users of various management and technical levelsExperience/Skills Preferred- MCDST Certification would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementSummary- Bilingual - (French & English)- - 2-3 years’ experience in a Desk side environment - - 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Experience deploying H/W & S/W- Experience within Enterprise environments ( prefer financial industry or insurance)-Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a Bilingual Desk Support Specialist to work on-site at their Markham location for an initial 7 month contract.The role is to fulfil hardware replacements, peripheral requests along with new hire deployment of machines. This is deemed an essential role.Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationAdvantages- work with large respected corporation - opportunity to work with cutting edge technologies ResponsibilitiesPrimary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationOther daily duties will include:- Following procedures as related to standard technical troubleshooting- Identify repeated and trending issues for escalation to Tier 2 / Program support team- Utilize, review and/or provide feedback on migration process documentation- Attend / Participate support team meetings/calls, when necessaryExperience/Skills Required- Strong, clear and fluent French/English bilingual customer service skills with the desire and ability to exceed customer expectations- 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when QualificationsExperience/Skills Required- Strong, clear and fluent French/English bilingual customer service skills - 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when engaging end-users of various management and technical levelsExperience/Skills Preferred- MCDST Certification would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementSummary- Bilingual - (French & English)- - 2-3 years’ experience in a Desk side environment - - 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Experience deploying H/W & S/W- Experience within Enterprise environments ( prefer financial industry or insurance)-Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint John, New Brunswick
      • Permanent
      • $45,200 per year
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $45,200 - additional bilingual premium if fluent French-speaking- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications Excellent English communication skills - (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $45,200 - additional bilingual premium if fluent French-speaking- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications Excellent English communication skills - (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      • $46,750 per year
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Halifax, NS area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $46,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Must be local to the Halifax areaSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Halifax, NS area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $46,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Must be local to the Halifax areaSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dieppe, New Brunswick
      • Permanent
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Moncton, NB area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $47,300- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Moncton".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      • $48,750 per year
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Manitoba Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Manitoba Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $43,598 per year
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $43,598 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Regina, Saskatchewan
      • Permanent
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Contract
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • London, Ontario
      • Permanent
      • $43,598 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Quebec Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Quebec Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Permanent
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $21.79 per hour
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $21.79If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $21.79 plus 4% vacation pay on top (so roughly $22.66 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $21.79If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $21.79 plus 4% vacation pay on top (so roughly $22.66 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home - $17/hour- 7-month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home - $17/hour- 7-month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Victoria, British Columbia
      • Permanent
      Are you an experienced Senior Project Manager? Are you looking to use your exemplary leadership and collaboration skills? We are seeking a Senior IT Implementation Project Manager for a permanent, remote role in Victoria, BC. Candidates can work remotely from anywhere in Canada. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Work with talented co-workers in a diverse role• Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Develop the project plan and provide clear leadership and direction to the team• Assist in the execution of operational elements of the project• Adjust budgets based on unforeseen changes in scope or costs• Support project activities through the management of internal and external stakeholders to meet project deadlines• Directly handle escalated issues through to resolution; incorporate feedback and adjust plans or approach as needed• Identify project risks and develop and execute risk management strategiesQualifications Successful Candidates will have: • A recognized post-secondary qualification• Project Management professional qualification• 5+ years cumulative experience of project management, with 3+ years experience in a complex IT environment• Relevant program and project experience within the last five (5) years, including managing the implementation of at least two (2) IT systems and related Service Delivery models (including the following service elements: call centre and/or service desk; user training delivery; and communications materials development and delivery)• Significant knowledge of project planning tools with evidence of practical application• Familiarity with complex IT governance structures and managing multiple subcontractors, including IT vendors in the public or private sector• Advanced MS Office skillsSummaryIf you are interested in this remote Senior IT Implementation Project Manager role in Victoria, BC., apply online or reach out to Jillian.Horn@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced Senior Project Manager? Are you looking to use your exemplary leadership and collaboration skills? We are seeking a Senior IT Implementation Project Manager for a permanent, remote role in Victoria, BC. Candidates can work remotely from anywhere in Canada. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Work with talented co-workers in a diverse role• Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Develop the project plan and provide clear leadership and direction to the team• Assist in the execution of operational elements of the project• Adjust budgets based on unforeseen changes in scope or costs• Support project activities through the management of internal and external stakeholders to meet project deadlines• Directly handle escalated issues through to resolution; incorporate feedback and adjust plans or approach as needed• Identify project risks and develop and execute risk management strategiesQualifications Successful Candidates will have: • A recognized post-secondary qualification• Project Management professional qualification• 5+ years cumulative experience of project management, with 3+ years experience in a complex IT environment• Relevant program and project experience within the last five (5) years, including managing the implementation of at least two (2) IT systems and related Service Delivery models (including the following service elements: call centre and/or service desk; user training delivery; and communications materials development and delivery)• Significant knowledge of project planning tools with evidence of practical application• Familiarity with complex IT governance structures and managing multiple subcontractors, including IT vendors in the public or private sector• Advanced MS Office skillsSummaryIf you are interested in this remote Senior IT Implementation Project Manager role in Victoria, BC., apply online or reach out to Jillian.Horn@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      • $16.50 per hour
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team ManitobaThis is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to virangana.shah@randstad.ca with the subject "Customer Service - Winnipeg"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team ManitobaThis is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to virangana.shah@randstad.ca with the subject "Customer Service - Winnipeg"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    30 of 60 jobs seen

    Thank you for subscribing to your personalised job alerts.

    explore over 4911 jobs with randstad.

    It looks like you want to switch your language. This will reset your filters on your current job search.