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        • Toronto, Ontario
        • Contract
        • $14.25 per hour
        Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start May 11th for a temporary to a permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, May 11thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, May 11th - Friday, May 14thAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)
        Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start May 11th for a temporary to a permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, May 11thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, May 11th - Friday, May 14thAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)
        • Toronto, Ontario
        • Contract
        • $19.50 per hour
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent Bilingual communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.Job Title:Bilingual (English/French) Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:May, 2021Contract Details:4 month contract (potential of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)* No weekends* Potential for overtime (not mandatory)Pay Rate:$19.50/hourAdvantages- Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries in English and French regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Bilingual language skills in English and French- Minimum 2 years previous experience in Customer service or Call Centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Bilingual Remote - Ontariohuman forward.
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent Bilingual communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.Job Title:Bilingual (English/French) Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:May, 2021Contract Details:4 month contract (potential of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)* No weekends* Potential for overtime (not mandatory)Pay Rate:$19.50/hourAdvantages- Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries in English and French regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Bilingual language skills in English and French- Minimum 2 years previous experience in Customer service or Call Centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Bilingual Remote - Ontariohuman forward.
        • Toronto, Ontario
        • Contract
        • $17.09 per hour
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:May 31st, 2021Contract Details:4 month contract (possibility of extension)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09/hourAdvantages- Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service, technical support or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.cawe thank all those for applying.human forward.
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:May 31st, 2021Contract Details:4 month contract (possibility of extension)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09/hourAdvantages- Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service, technical support or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.cawe thank all those for applying.human forward.
        • Etobicoke, Ontario
        • Permanent
        Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsWork for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered.
        Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsWork for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered.
        • Toronto, Ontario
        • Contract
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can interact with customers? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Client Services Representatives for a 3-month contract!Pay: $18.57/hourHours: Monday to Friday anytime between 9am to 5pm.Advantages- Work for a top 5 bank in Canada- Great foot-in-the-door opportunity- Competitive pay rate- Potential for contract extension- Work from homeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Client Services Representative, you will be responsible for:- Verifying documentation and using various systems to enter data and enable clients to enroll in business banking- Fulfilling account opens online for new clients and proactively seeking out missing data- Contacting customers and booking appointments- Ensuring clients receive optimal service at a level that meets their needs- Processing moderately complex client transactionsQualifications- 2+ years of customer service related experience required- College diploma in accounting, business, or finance- Excellent verbal and written communication skills- Ability to accurately document and record customer/client information- Attention to detail- Fast and accurate data entry skillsSummaryIf you're interested in the Client Services Representative role, please apply online. Qualified candidates will be contacted.
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can interact with customers? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Client Services Representatives for a 3-month contract!Pay: $18.57/hourHours: Monday to Friday anytime between 9am to 5pm.Advantages- Work for a top 5 bank in Canada- Great foot-in-the-door opportunity- Competitive pay rate- Potential for contract extension- Work from homeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Client Services Representative, you will be responsible for:- Verifying documentation and using various systems to enter data and enable clients to enroll in business banking- Fulfilling account opens online for new clients and proactively seeking out missing data- Contacting customers and booking appointments- Ensuring clients receive optimal service at a level that meets their needs- Processing moderately complex client transactionsQualifications- 2+ years of customer service related experience required- College diploma in accounting, business, or finance- Excellent verbal and written communication skills- Ability to accurately document and record customer/client information- Attention to detail- Fast and accurate data entry skillsSummaryIf you're interested in the Client Services Representative role, please apply online. Qualified candidates will be contacted.
        • Toronto, Ontario
        • Permanent
        • $46,000 per year
        Are you passionate about food? Do you enjoy helping others succeed? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Bilingual (English/French) Account ManagerTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic. Must be local to Toronto or surrounding area.Office located Spadina/Adelaide.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $46,000- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Quarterly bonuses- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individualsResponsibilitiesWhat you’ll do:- Manage, and grow strategic partnerships with businesses- Maintain a database for your territory and drive success- Make approximately 30-40 outgoing calls/day- Understand account needs, requirements, and be able to relate to them with your industry knowledge and experience- Ensure business satisfaction- Collaborate with your team- Communicate in English and FrenchQualifications- You're a go-getter!- Bilingual fluent English and French - Confident in your abilities to foster relationships- Experience in Sales, Account Management, Hospitality and/or Call Centre is preferred- Strong computer skills- Comfortable handling difficult situations- Organized and focusedSummaryHow to apply:This role will not be available for long! Interviews happening now!Submission Deadline: March 10thIf you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Account Manager - Toronto".Yasameen,Carrie
        Are you passionate about food? Do you enjoy helping others succeed? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Bilingual (English/French) Account ManagerTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic. Must be local to Toronto or surrounding area.Office located Spadina/Adelaide.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $46,000- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Quarterly bonuses- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individualsResponsibilitiesWhat you’ll do:- Manage, and grow strategic partnerships with businesses- Maintain a database for your territory and drive success- Make approximately 30-40 outgoing calls/day- Understand account needs, requirements, and be able to relate to them with your industry knowledge and experience- Ensure business satisfaction- Collaborate with your team- Communicate in English and FrenchQualifications- You're a go-getter!- Bilingual fluent English and French - Confident in your abilities to foster relationships- Experience in Sales, Account Management, Hospitality and/or Call Centre is preferred- Strong computer skills- Comfortable handling difficult situations- Organized and focusedSummaryHow to apply:This role will not be available for long! Interviews happening now!Submission Deadline: March 10thIf you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Account Manager - Toronto".Yasameen,Carrie
        • Toronto, Ontario
        • Contract
        • $20.00 - $25.00 per hour
        Ranstad Finance & Accounting is looking for a Collections Specialist that is willing to work remote or on site, for a 5 month contract with the opportunity to become permanent. The ideal candidate must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required. Forward all qualified profiles to sunnie.macpherson@randstad.caAdvantagesFast paced, exciting environmentHybrid remote/on site workOpportunity for growth within the company Competitive hourly payResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.
        Ranstad Finance & Accounting is looking for a Collections Specialist that is willing to work remote or on site, for a 5 month contract with the opportunity to become permanent. The ideal candidate must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required. Forward all qualified profiles to sunnie.macpherson@randstad.caAdvantagesFast paced, exciting environmentHybrid remote/on site workOpportunity for growth within the company Competitive hourly payResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.
        • Toronto, Ontario
        • Contract
        Position title: Infrastructure Project ManagerMandate description: ​The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Identify project milestones, critical success factors, risks and resource requirements. Ensure resource availability and allocation, working closely with resource managers. Develop a detailed project plan to deliver the project, and track progress. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. Measure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as needed. Manage the relationships with the client, vendors and all stakeholders. Perform risk management regularly to minimize impact on the project. Create, maintain and communicate comprehensive project documentation. Manage budget and use change process as needed Spoken and written languages: English,French - French preferred but English is a must.Infrastructure projects include networking, call centre, telecom.AdvantagesYou will be working remotely 100% of the time and you will be supporting projects and working with Stakeholders in both Ontario and Quebec. ResponsibilitiesMain responsibilities• Ensure that all projects are delivered on-time, within scope and within budget• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility• Identify project milestones, critical success factors, risks and resource requirements• Ensure resource availability and allocation,working closely with resource managers• Develop a detailed project plan to deliver the project, and track progress• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques• Measure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)• Report progress, risks, challenges, and engage management as needed• Manage the relationships with the client, vendors and all stakeholders• Perform risk management regularly to minimize impact on the project• Create, maintain and communicate comprehensive project documentation• Manage budget and use change process as needed Qualifications7+ years of experience managing IT Infrastructure projects.• Bachelor’s degree in computer science, project management or equivalent.• Efficiency with Microsoft Office, MS Project, Teams, SharePoint• Work experience in a virtual environment• Experience in resource matrix management• Other assets:o Managing Telcom, Networking, Call Center, Security, Data Center, Storage,End-User Computing, AI and Integration projects.o Experience working with Clarity, Workbench and Jira/ConfluenceExpected Skills:• Strong Project Management Skills• Mastering execution of different phases of an IT Project for Waterfall and/or Agileprojects• Excellent interpersonal, people management and communication skills• Sense of prioritization and change management• Proven leadership and ability to influence, remain calm and maintain focus onsustainable results within the team• Results-oriented• Political common sense• Good ability to deal with difficult stakeholders• Dynamic, ability to work in a changing environmentSummaryThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder.
        Position title: Infrastructure Project ManagerMandate description: ​The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Identify project milestones, critical success factors, risks and resource requirements. Ensure resource availability and allocation, working closely with resource managers. Develop a detailed project plan to deliver the project, and track progress. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. Measure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as needed. Manage the relationships with the client, vendors and all stakeholders. Perform risk management regularly to minimize impact on the project. Create, maintain and communicate comprehensive project documentation. Manage budget and use change process as needed Spoken and written languages: English,French - French preferred but English is a must.Infrastructure projects include networking, call centre, telecom.AdvantagesYou will be working remotely 100% of the time and you will be supporting projects and working with Stakeholders in both Ontario and Quebec. ResponsibilitiesMain responsibilities• Ensure that all projects are delivered on-time, within scope and within budget• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility• Identify project milestones, critical success factors, risks and resource requirements• Ensure resource availability and allocation,working closely with resource managers• Develop a detailed project plan to deliver the project, and track progress• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques• Measure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)• Report progress, risks, challenges, and engage management as needed• Manage the relationships with the client, vendors and all stakeholders• Perform risk management regularly to minimize impact on the project• Create, maintain and communicate comprehensive project documentation• Manage budget and use change process as needed Qualifications7+ years of experience managing IT Infrastructure projects.• Bachelor’s degree in computer science, project management or equivalent.• Efficiency with Microsoft Office, MS Project, Teams, SharePoint• Work experience in a virtual environment• Experience in resource matrix management• Other assets:o Managing Telcom, Networking, Call Center, Security, Data Center, Storage,End-User Computing, AI and Integration projects.o Experience working with Clarity, Workbench and Jira/ConfluenceExpected Skills:• Strong Project Management Skills• Mastering execution of different phases of an IT Project for Waterfall and/or Agileprojects• Excellent interpersonal, people management and communication skills• Sense of prioritization and change management• Proven leadership and ability to influence, remain calm and maintain focus onsustainable results within the team• Results-oriented• Political common sense• Good ability to deal with difficult stakeholders• Dynamic, ability to work in a changing environmentSummaryThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder.

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