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    2 jobs found for call centre in V7E 3H2

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      • Vancouver, British Columbia
      • Contract
      • $21.50 per hour
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role.This position is Mon-Fri with office hours (9-5).Pay rate: $21.50If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $21.50 plus 4% vacation pay on top (so roughly $22.36 all included)- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (37.5 hours a week!)- Starting beginning of May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English- Must have a customer service or call centre background- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be able to work from home with an ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.ca
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role.This position is Mon-Fri with office hours (9-5).Pay rate: $21.50If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $21.50 plus 4% vacation pay on top (so roughly $22.36 all included)- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (37.5 hours a week!)- Starting beginning of May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English- Must have a customer service or call centre background- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be able to work from home with an ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.ca
      • Vancouver, British Columbia
      • Contract
      • $18.00 - $20.00 per hour
      Are you a customer service representative looking to transition in to a more technical role? Would you like to work with one of Canada's top employers who also have a global footprint? Do you want to find a role in technology with lots of room to grow? We are committed to our people and our customers. We are now looking to hire an entry level technical support specialist to provide technical support to all of our Canadian retail stores. This position is an internal role. This role has a start date of May 25th.Your main duty is to support our retail stores via phone, live chat, email and tickets using ServiceNow.Other duties include:-- Troubleshoot and resolve any technical issues that arise in the store in an efficient and timely manner- Handle all tickets that come through ServiceNow and provide constant updates on their status - Maintain strong product knowledge and participate in on-going training and professional development opportunities- Communicate effectively with other departments and teams- Other administrative duties as assignedCompensation:- $18.00 per hour plus 4% vacation pay. (potential for pay increase depending on performance).- Additional $2.00 per hour for fluent French bilingual candidatesThis position is a contracted role for 6 months to begin with, with high potential of extension/ permanency / pay increase. Please note that this role is Monday to Sunday with shifts set between hours 6.00am – 12.00am (we operate over 18 hours however shifts). Shifts are 8 hours long and you will need to be available for all hours of operation (so you must be comfortable with shift work and working weekends).**Please note, due to the Pandemic this position is a working from home opportunity in the Vancouver area to begin with. It may transition into an in office role when the office re-opens** Advantages- Work from home opportunity to begin with- Paid weekly, every Friday- 4% vacation pay added to every hour and paid weekly- Compensation - $18.00 per hour, potential for pay increase depending on performance- Additional $2.00 per hour for fluent French bilingual candidates- Work with a globally recognized company- Opportunity for career growth in the technology team (promotions are made from within)- New & modern working space when in the office with an on-site complimentary gym- Extensive training program- Friendly team with positive working environment- Free onsite gym and access to fitness classes- Onsite parking when in the office- Excellent company culture- Company social events- Casual dress code- Extended health benefits available upon request (T&C's apply)Responsibilities- Troubleshoot and resolve any technical issues that arise in the store in an efficient and timely manner- Handle all tickets that come through ServiceNow and provide constant updates on their status - Maintain strong product knowledge and participate in on-going training and professional development opportunities- Communicate effectively with other departments and teams- Other administrative duties as assignedQualifications- Must already be in Vancouver area- Must have excellent communication skills both written and verbal- Must have a positive outgoing attitude- Must be technologically savvy or have an interest in technology - Previous customer service experience in a call centre or retail setting is essential (minimum 1-2 years)- Must be flexible with shift work and working weekends**Please note, due to the Pandemic this position is a working from home opportunity in the Vancouver area to begin with. It may transition into an in office role when the office re-opens** If this sounds like the perfect opportunity for you then please apply directly to this advertisement or email your resume to sophie.hickles@randstad.caOnly shortlisted candidates will be contacted.Thank you!SummaryWe are now looking to hire an entry-level technical support specialist to provide technical support to all of our Canadian retail stores. This position is an internal role. This role has a start date of May 25th.
      Are you a customer service representative looking to transition in to a more technical role? Would you like to work with one of Canada's top employers who also have a global footprint? Do you want to find a role in technology with lots of room to grow? We are committed to our people and our customers. We are now looking to hire an entry level technical support specialist to provide technical support to all of our Canadian retail stores. This position is an internal role. This role has a start date of May 25th.Your main duty is to support our retail stores via phone, live chat, email and tickets using ServiceNow.Other duties include:-- Troubleshoot and resolve any technical issues that arise in the store in an efficient and timely manner- Handle all tickets that come through ServiceNow and provide constant updates on their status - Maintain strong product knowledge and participate in on-going training and professional development opportunities- Communicate effectively with other departments and teams- Other administrative duties as assignedCompensation:- $18.00 per hour plus 4% vacation pay. (potential for pay increase depending on performance).- Additional $2.00 per hour for fluent French bilingual candidatesThis position is a contracted role for 6 months to begin with, with high potential of extension/ permanency / pay increase. Please note that this role is Monday to Sunday with shifts set between hours 6.00am – 12.00am (we operate over 18 hours however shifts). Shifts are 8 hours long and you will need to be available for all hours of operation (so you must be comfortable with shift work and working weekends).**Please note, due to the Pandemic this position is a working from home opportunity in the Vancouver area to begin with. It may transition into an in office role when the office re-opens** Advantages- Work from home opportunity to begin with- Paid weekly, every Friday- 4% vacation pay added to every hour and paid weekly- Compensation - $18.00 per hour, potential for pay increase depending on performance- Additional $2.00 per hour for fluent French bilingual candidates- Work with a globally recognized company- Opportunity for career growth in the technology team (promotions are made from within)- New & modern working space when in the office with an on-site complimentary gym- Extensive training program- Friendly team with positive working environment- Free onsite gym and access to fitness classes- Onsite parking when in the office- Excellent company culture- Company social events- Casual dress code- Extended health benefits available upon request (T&C's apply)Responsibilities- Troubleshoot and resolve any technical issues that arise in the store in an efficient and timely manner- Handle all tickets that come through ServiceNow and provide constant updates on their status - Maintain strong product knowledge and participate in on-going training and professional development opportunities- Communicate effectively with other departments and teams- Other administrative duties as assignedQualifications- Must already be in Vancouver area- Must have excellent communication skills both written and verbal- Must have a positive outgoing attitude- Must be technologically savvy or have an interest in technology - Previous customer service experience in a call centre or retail setting is essential (minimum 1-2 years)- Must be flexible with shift work and working weekends**Please note, due to the Pandemic this position is a working from home opportunity in the Vancouver area to begin with. It may transition into an in office role when the office re-opens** If this sounds like the perfect opportunity for you then please apply directly to this advertisement or email your resume to sophie.hickles@randstad.caOnly shortlisted candidates will be contacted.Thank you!SummaryWe are now looking to hire an entry-level technical support specialist to provide technical support to all of our Canadian retail stores. This position is an internal role. This role has a start date of May 25th.

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