1 job found for call centre in toronto, ontario

A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a permanent basis to their downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home -Rotational shifts are from Monday-Friday between 8:00 am and 8:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 5 weeks-Starting salary is $45,000/year and 2 weeks of vacation-Work for an industry leader who is continuously growing and expanding-Extensive 7-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 100-150 per day-Handling inquiries regarding health and dental claims, or administrative matters -Providing excellent service in a timely manner, completing calls within 3-5 minutes-Responding to inquires via emailWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Available to work between 7:30 am and 8:00 pm -Team player with the ability to work independently This Bilingual (French/English) Customer Service Representative position offers you the opportunity for permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are looking for a permanent opportunity for let's connect! To apply: 1. Apply online!2. Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative Toronto"Ashley,Anastasia,NatalieRESPONSIBILITIESQUALIFICATIONS