We did not find any jobs with these filters. You may want to change your filter criteria to get more results. The following actions may help:
Customer service representatives play an integral role in ensuring customer satisfaction. You are the first point of contact for customers when they need assistance or have a complaint. You’ll need to be great with people and excel with communications. Your primary role is to serve the customer. Your job can involve answering phones, updating records and helping people with purchases, among other things. Your experience in this role can prepare you for more senior positions in service, sales, and many other related career paths.
Customer service reps work in an office environment. However, some roles may be customer-facing, such as in retail. There is increasing availability for remote or virtual service positions, Regardless of where you are located the goal remains the same – to serve the customer. Jobs can be full-time or part-time and shifts can be day, evenings and weekends.
Customer service positions start at entry-level and have several tiers. As you gain more experience you can work your way up to more senior or specialized roles in service. If you have an interest, you can move up to team lead or customer service manager.
As a customer service representative working in Saint-John, you can make between $31,000 to more than $43,000 per year. Your salary is based on your level of experience. Here is a breakdown:
annual: $37,100
monthly: $3,092
weekly: $773
hourly: $19.32
lowest salary: $31,300 per year
average salary: $37,100 per year
highest salary: $43,400 per year
junior salary: $31,300-$37,000 per year
intermediate salary: $34,000-$40,300 per year
senior salary: $36,600-$43,400 per year
The customer is your main focal point in customer service positions and your duties reflect this. Here is a list of the top responsibilities and daily tasks that could be part of your job:
The types of companies/industries you can work for are extensive. Customer service positions are needed by all types of companies so you have a lot of options to consider.
Customer service representatives require a combination of technical and soft skills to provide the best experience possible. Here are some of the skills you need to have success:
A high school diploma is required. Previous experience in a service role is preferred. Some employers may require you to have a college diploma or other customer service-related training.