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      • Moncton, New Brunswick
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $20.00 per hour
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $38,000 - $42,000 per year
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location3-month contractMonday to Friday9am to 5pm$18.82/hourStart Date: June 21st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location3-month contractMonday to Friday9am to 5pm$18.82/hourStart Date: June 21st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Permanent
      • $18.00 - $20.00 per hour
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our client's team in Vancouver / Olympic Village. This role is a permanent position starting as soon as possible. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role are to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- ASAP start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our client's team in Vancouver / Olympic Village. This role is a permanent position starting as soon as possible. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role are to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- ASAP start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $17.18 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Varennes, Québec
      • Contract
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Midland, Ontario
      • Contract
      Our client, a small business financial services company, is hiring customer service representatives for their Midland location!We're looking for individuals who enjoy providing quality customer service and have great problem-solving skills. If this is you, this opportunity is just what you're looking for!AdvantagesLocated in MidlandFull-time hours for a 3-4 month contractWill transition to permanent based on performance!!Shift hours between 8am to 8pmMonday to Friday$17.25/hour $18.25/hour for Bilingual - French and EnglishAmazing opportunity in a growing organization!Work with a great team!ResponsibilitiesResponsibilities:- Handles inbound customer service calls, inquiries, and complaints while consistently ensuring delivery of a positive experience during every customer interaction. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions, suggesting information about other products and services. - Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience. Position may include other duties as determined by the company. Qualifications• Exceptional customer experience with demonstrated capability in resolving customer concerns and problem resolution skills under general supervision using company policies and procedures. • Process focused and detail oriented with the ability to achieve high accuracy goals. • Excellent computer skills including the ability to multi-task while effectively navigating across multiple PC order systems / technology platforms / web browsing; internet proficiency while communicating with the customer. Ability to operate in a Windows environment. • Strong organizational skills. • Excellent communication skills (both written and verbal). • Ability to adapt to multiple demands and shifting priorities. • Ability to adhere to work schedule requirements based upon business needs including evening and weekend shifts. • Ability to work effectively in a highly structured work environment including adherence to attendance and performance requirements. • Demonstrates ability to support and participate in a positive work environment by adhering to company values and complying with policies, procedures, and safety rulesBilingual in French and English an assetSummaryIf you're interested in the Customer Service Representative in Midland, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, a small business financial services company, is hiring customer service representatives for their Midland location!We're looking for individuals who enjoy providing quality customer service and have great problem-solving skills. If this is you, this opportunity is just what you're looking for!AdvantagesLocated in MidlandFull-time hours for a 3-4 month contractWill transition to permanent based on performance!!Shift hours between 8am to 8pmMonday to Friday$17.25/hour $18.25/hour for Bilingual - French and EnglishAmazing opportunity in a growing organization!Work with a great team!ResponsibilitiesResponsibilities:- Handles inbound customer service calls, inquiries, and complaints while consistently ensuring delivery of a positive experience during every customer interaction. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions, suggesting information about other products and services. - Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience. Position may include other duties as determined by the company. Qualifications• Exceptional customer experience with demonstrated capability in resolving customer concerns and problem resolution skills under general supervision using company policies and procedures. • Process focused and detail oriented with the ability to achieve high accuracy goals. • Excellent computer skills including the ability to multi-task while effectively navigating across multiple PC order systems / technology platforms / web browsing; internet proficiency while communicating with the customer. Ability to operate in a Windows environment. • Strong organizational skills. • Excellent communication skills (both written and verbal). • Ability to adapt to multiple demands and shifting priorities. • Ability to adhere to work schedule requirements based upon business needs including evening and weekend shifts. • Ability to work effectively in a highly structured work environment including adherence to attendance and performance requirements. • Demonstrates ability to support and participate in a positive work environment by adhering to company values and complying with policies, procedures, and safety rulesBilingual in French and English an assetSummaryIf you're interested in the Customer Service Representative in Midland, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $20 per year
      Position: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoAre you an organized, autonomous customer service representative and for your excellence in customer service is a priority? Do you want to invest for the long term in a growing company with interesting advancement opportunities? This company, located in Boucherville and working in the manufacturing sector, is booming. We are looking for a Customer Service Representative to complete the permanent team.AdvantagesYou will see that by working for this team, several advantages will be offered to you:- Flexible daytime schedule from Monday to Friday- Group insurance contributions paid by the employer after 3 months of service- Access to a collective RRSP with employer contribution - Free parking and easy access to the business- Growing company offering several advancement opportunitiesResponsibilitiesUnder the responsibility of the director, you will have the following tasks:- Take customer orders by email, phone, and create quotes - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to various departments as well as to customers- Follow up with the departments involved to ensure the proper functioning of the order- All other related tasksQualificationsTo apply, you must have the following qualifications:- At least 1 year of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Be skilled with computers in general- Be versatile, dynamic and have excellent time and stress managementSummaryPosition: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoSubmit your application now to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoAre you an organized, autonomous customer service representative and for your excellence in customer service is a priority? Do you want to invest for the long term in a growing company with interesting advancement opportunities? This company, located in Boucherville and working in the manufacturing sector, is booming. We are looking for a Customer Service Representative to complete the permanent team.AdvantagesYou will see that by working for this team, several advantages will be offered to you:- Flexible daytime schedule from Monday to Friday- Group insurance contributions paid by the employer after 3 months of service- Access to a collective RRSP with employer contribution - Free parking and easy access to the business- Growing company offering several advancement opportunitiesResponsibilitiesUnder the responsibility of the director, you will have the following tasks:- Take customer orders by email, phone, and create quotes - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to various departments as well as to customers- Follow up with the departments involved to ensure the proper functioning of the order- All other related tasksQualificationsTo apply, you must have the following qualifications:- At least 1 year of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Be skilled with computers in general- Be versatile, dynamic and have excellent time and stress managementSummaryPosition: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoSubmit your application now to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $21.42 per hour
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Scarborough, Ontario
      • Contract
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you interested in working in the insurance industry?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your customer service and sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Friday June 4th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent)Where?- Work from homeWhen?- Training starts Friday June 4th 2021 Hours of Operation:Monday - Sunday 7 AM to 11 PMPay rate: $14.25 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home - Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset - Must be able to clear a criminal background check Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Outbound Customer Service"- Apply directly on www.randstad.caSummaryOutbound Customer Service Representative June 4th 2021 $14.25 per hour Work from home Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you interested in working in the insurance industry?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your customer service and sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Friday June 4th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent)Where?- Work from homeWhen?- Training starts Friday June 4th 2021 Hours of Operation:Monday - Sunday 7 AM to 11 PMPay rate: $14.25 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home - Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset - Must be able to clear a criminal background check Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Outbound Customer Service"- Apply directly on www.randstad.caSummaryOutbound Customer Service Representative June 4th 2021 $14.25 per hour Work from home Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$15.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Banking Etobicoke"SummaryBanking IndustryCustomer Service Representative $15.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$15.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Banking Etobicoke"SummaryBanking IndustryCustomer Service Representative $15.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $20.00 per hour
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full time as well) and may extend/ go permanent. **Please note, this role is working from home to begin with but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need high speed internet connected via an Ethernet wire** The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).This position is Mon-Fri with office hours (8:00am-1:00pm). 5 days a week with a maximum of 30 hours. Position starting from June 21st, 2021.Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close by May, 23rd 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Starting from June 21st, 2021. - Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Sophie with the subject "Customer Service Representative (Vancouver)" by May 23rd, 2021. Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full time as well) and may extend/ go permanent. **Please note, this role is working from home to begin with but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need high speed internet connected via an Ethernet wire** The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).This position is Mon-Fri with office hours (8:00am-1:00pm). 5 days a week with a maximum of 30 hours. Position starting from June 21st, 2021.Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close by May, 23rd 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Starting from June 21st, 2021. - Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Sophie with the subject "Customer Service Representative (Vancouver)" by May 23rd, 2021. Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Garson, Ontario
      • Permanent
      Randstad is Hiring Bilingual CUSTOMER SERVICE AGENTS for a company in the banking industry in Sudbury!Do you want to pursue a career in call center? Are you interested in the banking industry?Are you fluently bilingual in English and French? Are you full-time available? Are you located in Sudbury?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 9th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Sudbury, OntarioWhen?- Training starts June 9th 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:Bilingual (English/French) $16/hour Advantages- One of the fastest growing call centres in Canada- Immediate Hiring in Sudbury- Opportunity to gain call center experience- Opportunity to work in the banking industry- Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound customer service inquiries in a call center setting, speak to customers in both english and french - Answer customer questions in regards to their Bills, Rates, and Payment due dates.- Help customer with credit card applications- Provide first call Resolution to all customers- Achieve quality service by assessing & responding to customer needsQualifications- Previous experience in Customer service or call center an asset- Previous experience in the banking industry an asset- Excellent English and French communication skills (Fluently bilingual) - Detail oriented & organized- Computer skills- Full time availabilityAll candidates WELCOME to APPLY!Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "SudburyCC"human forward! SummaryBilingual Customer Service Representative Banking Industry June 9th 2021 Sudbury, ONRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual CUSTOMER SERVICE AGENTS for a company in the banking industry in Sudbury!Do you want to pursue a career in call center? Are you interested in the banking industry?Are you fluently bilingual in English and French? Are you full-time available? Are you located in Sudbury?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 9th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Sudbury, OntarioWhen?- Training starts June 9th 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:Bilingual (English/French) $16/hour Advantages- One of the fastest growing call centres in Canada- Immediate Hiring in Sudbury- Opportunity to gain call center experience- Opportunity to work in the banking industry- Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound customer service inquiries in a call center setting, speak to customers in both english and french - Answer customer questions in regards to their Bills, Rates, and Payment due dates.- Help customer with credit card applications- Provide first call Resolution to all customers- Achieve quality service by assessing & responding to customer needsQualifications- Previous experience in Customer service or call center an asset- Previous experience in the banking industry an asset- Excellent English and French communication skills (Fluently bilingual) - Detail oriented & organized- Computer skills- Full time availabilityAll candidates WELCOME to APPLY!Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "SudburyCC"human forward! SummaryBilingual Customer Service Representative Banking Industry June 9th 2021 Sudbury, ONRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      A well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. (MUST BE FLUENT IN FRENCH & ENGLISH)Why do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Training for 1-2 weeks will be Monday to Friday 9AM-5PM-Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately -Work from home (Have to have their own computer for training)Who are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvyWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsIf you are a quick learner looking for your next opportunity where you can utilize your French language skills we want to hear from you!Please apply directly to navpreet.sandhu@randstad.ca#humanforwardAdvantagesWhy do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately ResponsibilitiesWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsQualificationsWho are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvySummaryA well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. (MUST BE FLUENT IN FRENCH & ENGLISH)Why do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Training for 1-2 weeks will be Monday to Friday 9AM-5PM-Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately -Work from home (Have to have their own computer for training)Who are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvyWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsIf you are a quick learner looking for your next opportunity where you can utilize your French language skills we want to hear from you!Please apply directly to navpreet.sandhu@randstad.ca#humanforwardAdvantagesWhy do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately ResponsibilitiesWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsQualificationsWho are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvySummaryA well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$16/hourMedical and Dental benefits from day 1!Please apply through this posting, or by emailing your resume to christopher.chevrier@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Full benefits from day one!- RRSP, Short and Long Term Disability options available- Paid vacation, training & career progression- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$16/hourMedical and Dental benefits from day 1!Please apply through this posting, or by emailing your resume to christopher.chevrier@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Full benefits from day one!- RRSP, Short and Long Term Disability options available- Paid vacation, training & career progression- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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